Userful uClient Adapter
The Userful uClient Adapter is a versatile, powerful, cutting-edge client for the Userful Visual Networking Platform.
Check the Release Notes and Known Issues before beginning, as they are updated and contain information that may be relevant to your deployment.
Once you have your devices unboxed, see the links below to get started.
As of Userful 10.6, the Userful uClient Adapter is certified for the following use cases:
​Userful Cloud deployments
Userful On-Premise deployments of single-screen displays, or Signage Player video walls using Forward & Store​
In addition, Userful uClient Adapters paired to an On-Premise server currently do not support audio. This will be resolved in a near-future release.
You should have configured a Cloud Server in Userful Manager, or an On-Premise Server set up.
Design of your system has followed the Network Design Requirements for Userful​
Your Userful uClient Adapter devices are unboxed, mounted, powered, and have network and Internet access.
Connect the HDMI or DisplayPort to your display (1), Ethernet to your LAN (2) and the included DC power supply (3), in that order.
Use either standard DisplayPort-to-DisplayPort or HDMI-to-HDMI cables when deploying uClient Adapters.
Connecting the HDMI to a DisplayPort, or the DisplayPort to HDMI, even if using an approved cable, will not work.
Allowing the device to power on and start uClient before the network is connected may cause uClient to fail to establish a connection to Userful.
Wireless connections are not recommended or supported at this time
Press the Power button (4) if the light on the device does not turn blue, indicating the device has powered on. Connect a USB keyboard and mouse (5) to configure Wifi or other settings if needed.
The Userful app is pre-installed on the device, and will start on its own after the device is powered on. Once the app starts, it will ask to pair to a server.
To pair to a Userful Cloud server, the device must have Internet access. Log in to Userful Manager and enter the displayed pairing code.
To pair to an On-Premise server, the display will show up in Displays to be paired if it is on the same network as the server.
If your displays will be oriented vertically or upside-down, some additional steps need to be taken.
For more information, see:
Once your devices are set up, move on to: