When you make changes in the Userful Control Center, you must also Update your Presets. Otherwise any changes made, even after clicking Apply, will be lost the next time a scheduled Event is triggered.
Displays Black or Not Showing Welcome Screen
Check your Mapping configuration. A quick fix may be to apply the correct Preset.
Missing data in Usage Reports
Ensure Show only authenticated sessions is not checked in Usage Reports to see all data.
De-selecting Authenticated Sessions will show more data