Public Computing How-To

Most changes made here take effect immediately, and will cause active user sessions to reset or restart. It is strongly recommended that any actions be done outside of normal operating hours.

Set Hours of Operation

First you will create a pair of Presets. One for your Open state, and another for your Closed state.

Click the animation to zoom in

Once you have your Open and Closed Presets ready, we need to create a schedule using Events.

Creating Opening and Closing events

You can also add a warning message that will display on all screens before closing.

Adding a warning message

To create schedules for weekends or different hours on different days, create a set of Events for each kind of day.

For example, if your hours of operation are:

  • M-F: 8AM to 8PM

  • Sat: 9AM to 5PM

  • Sun: Closed

Then you would create an additional set of Events for Saturday:

Adding a Saturday schedule

Repeat this for any days of the week that have different operating hours. Any days that are not open can be left off, since the system will be closed in that time.

Change Hours of Operation

Without Pre-Book

In the Control Center, go to the Events tab. Edit your event times, and click OK. Remember to change any messaging events accordingly, and to do this on all of your servers at once.

Changing the closing time from 9 to 8PM

With Pre-Book

Follow the same steps as above in Userful Control Center.

In Pre-Book's Machines and Locations section, update the operating hours for the Location. This only needs to be done once per Location.

Making the same adjustment in Pre-Book

Adjust Default Session Length

Edit the Session Management profile and apply your changes.

Editing the Session Management Profile. Click the animation to zoom

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

Adjust Number of Sessions (Requires Pre-Book)

Pre-Book can be set to only allow a certain number of logins per day. This setting is made in the individual policy - if you have multiple policies to apply this to, they should all be updated.

Changing a Reservation Policy to allow only one login per day

Change the Home Page

Click the Source you want to change. Update the URL in Home Page and click OK.

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

White List a Website

See Web Filtering in Session Management

  1. Click the 3-dot menu in the Source and Edit the Session Management Profile.

  2. Click the arrow next to the Filter Name near the bottom, and Edit the Filter.

  3. Add a new line (Enter) to the White List and enter the domain for the site you want to allow, for example youtube.com.

  4. Click OK, then OK again, and again once more, to return to the Control Center.

  5. Apply your changes.

Adding an entry to the White List

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

Extend Time for a Patron

  1. Click the user's Display

  2. Find the Extend Time field

  3. Enter a positive number (5) to add time, or a negative number (-5) to remove time

  4. Click Extend

Extending a Patron's Session

Change the Login Method

  1. Choose the Source you want to change the Login method and click on the 3-dot menu to the right

  2. Select the Session Management Profile and click Edit

  3. Change the Login Method from the drop-down menu as per requirement

  4. Click OK and then Apply to make the changes take effect immediately

Changing the Login Method

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

Add a Staff Account

Create a Group with access to the necessary Resource Groups and Control Center functions.

Creating the Group

Then create a User, and assign it to that Group.

Creating the User

That user account can now be logged into, and will have access to the necessary functions.

Staff User logging in

Change Print Costs

  1. Login to Userful Manager and look for the server card

  2. Click on the Printer icon at the bottom of the card to open Print Profiles

  3. Click on the Edit button to open the Print Profile Menu of the Printer you desire to change the cost

  4. Enter the cost/page as per your requirement and click Save

Editing Cost Per Page

Tile Welcome Screens

See Tile Mode under Resource Group Functions

Add Apps to the Dock

See Cloud Desktop

Application Dock
Adding new Apps
New Apps Added

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

Add Website Links, Bookmarks, Shortcuts

Click the Source you want to add to. Click Add URL. Give it a name and paste in the address. Click OK, and OK again. Click Apply.

Before changes
Adding Ancestry.com
Link added. The icon is imported automatically

To remove links, click the Source, select the URL you wish to remove, then click the X to the left of the list. Click OK, then Apply.

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

Change Desktop Background

  1. Click the Cloud Desktop Source you wish to change.

  2. Open the Desktop Background menu and select the image you wish to use.

  3. Click OK and apply the changes.

Changing the Desktop Background

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

Custom backgrounds can be uploaded to the /usr/share/backgrounds folder in JPG or PNG format.

Enlarge Text and Other Elements

The Large Print option in Session Management does not affect Web Browsers.

Individual sessions of Chrome or Firefox can be made to display larger or smaller text by holding Ctrl and either pressing + or - on the keyboard, or scrolling with the mouse wheel.

If you want to create a station that is more accessible to those with vision impairments, we suggest adjusting the display resolution to a lower value - for example if you have a 1920x1080 screen, try setting it to 1366x768.

Prepare for Tax Season

Adding launcher icons for whatever resources you wish is nice and simple!

Adding a link to a website can be done in a few clicks

Adding links to PDFs can be done the same way.

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent

At the end of tax season, simply delete the links from the Source.

Remember to update any Presets you may have, using the same Preset name, so the changes are permanent