Cloud Sources

Signage Player (Cloud)

The Signage Player source allows users to create and run playlists of images and videos on a continuous loop.

  1. Click on the New Source option. From the drop-down menu select Signage Player and give it a name.

  2. Click on the Upload option to select files from your computer to upload to the server.

  3. Choose media files by clicking on the Add File option. More than one file can be selected at a time.

  4. Use the arrow keys to the left of the content list to arrange files in the desired play order, starting from the top.

  5. Select the Scaling option. Its default value is Zoom full-screen.

  6. Enter the Slideshow Interval in seconds for static images. Videos will play in an uninterrupted sequence.

  7. Enable Audio if required. It is disabled by default.

  8. Enable Gapless Video Playback if required. It is only for single displays.

  9. Click OK to complete the process.

Any displays mapped to this source will need some time to download the content to local storage before they can play it.

Compatible File Formats

Web Browser (Cloud)

The Web Browser source will use the uClient device’s built-in browser to display web pages.

Not all websites and associated media features may be supported with the Userful cloud. It is strongly recommended that all websites or web apps be tested in advance of production deployments.

  1. Click on the New Source option. From the drop-down menu select the Web Browser source type and give it a name.

  2. Specify the URL to launch on startup.

  3. Specify the Browser Width and Height. This will define the total scale of the browser window to be rendered. In most cases and for single displays you will want to set 1920x1080.

  4. Enter the Max Loading Time in seconds. This tells the system how long it should wait for the page to load before stopping and trying again.

  5. Select the Scaling option. Its default value is Zoom full-screen.

  6. Click OK to complete the process.

Remote Control for Web Browser Session (LG WebOS Only)

You can control the web browser session on a single display running LG WebOS by using the Remote Control function from the Zone Settings or Display Settings box. Note that this feature may not always be available depending on the website or platform.

This will open an on-screen mouse pad interface. Clicking on it will capture mouse input, and a cursor will appear on the screen of the device you are controlling.

Unlike the Interactive Viewer function in Userful on-premise, the Remote Control function can only be used while directly viewing the display. At this time there is no way to both view and control the screen from the Cloud Userful Control Center.

Portrait Displays

If your displays are in portrait orientation, check to ensure you followed the instructions for configuring the adapter properly.

Userful Engage Signage CMS (Cloud)

Engage CMS does not support video walls with Userful cloud servers. An on-premise server is required for Engage video wall content to display properly.

After creating the source and mapping a display or zone to it, you'll be prompted to pair the instance with the management portal.

Log in to the portal at engage.userful.com to get started. Note that displays or zones mapped to Engage should remain mapped, all content management is done in the Engage interface thereafter.

Display5 Player (Cloud)

Userful partners with Display5 to help you deliver powerful, custom HTML5 content to your displays.

You will require a subscription at userful.display5.com.

Refer to Display5 training content here.

When configuring a Display5 source for Userful, a URL similar to the following will be provided to you: https://userful.display5.com/7de883dc67e0e5a/corporate2/d5.php

You can use this address to test your systems. This will work if copied and pasted into a regular browser, however, it needs to be carefully separated into Server and Show Name to work as a Userful source.

Server: https://userful.display5.com/7de883dc67e0e5a Note the lack of slashes at the end of the server, and ignoring d5.php Show Name: Corporate2

  • Enter the Refresh Interval (in seconds) only if you need the session to manually refresh itself periodically. This is typically not necessary.

  • Max Loading Time is the maximum amount of time the session will wait for content to load before resetting and trying again. This should typically be 10-30 seconds.

  • Click OK to create the Source.

Map your displays or zones to the source and click Apply to start playback. If playback does not begin, try using the Server and Show Name as mentioned above. If that does not play, check your network configuration and ensure no firewalls or DNS servers are preventing connectivity to userful.display5.com.

Network Streamer (Cloud)

Network Streamer allows you to play RTSP video feeds over the network.

  1. Click on the New Source option. From the drop-down menu select the option Network Streamer and provide it a name.

  2. Enter the RTSP streaming URL (rtsp://).

  3. Choose the scaling option. It's default value is Zoom full-screen.

  4. Click OK to complete the process.

  5. Click and drag any displays or zones into the new Resource Group.

  6. Click Apply to confirm the changes.

Input Source

Input Source allows you to connect an external device to an input and play content from it, such as a laptop or media player. Input Source is currently only supported on a LG WebOS.

  1. Click on the New Source option. From the drop-down menu select the Input Source and give it a name.

  2. Choose the scaling option. Its default value is Zoom full-screen.

  3. Click OK to complete the process.

  4. Click and drag any displays or zones into the new Resource Group.

  5. Click Apply to confirm the changes.

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