Start by clicking the “Open Control Center” icon to expand your view of the server.
The box will expand to show the Userful Control Center and various shortcuts at the bottom of the screen.
Each marked function is a shortcut to different management aspects of the server. Take some time to click each and familiarize yourself with them. Note that clicking some icons a second time will open their respective applications in a new browser tab.
Closes any expanded view, returns to the compacted Userful Manager view
2: Open Control Center
Opens the Userful Control Center. Click a second time to open UCC in its own browser tab
3: Show Control Room
Opens Command & Control - requires an active C&C source
4: Show Dashboard
Opens Supervisor Dashboard - requires an active C&C source
5: Server Diagnostics
Shortcut to server diagnostics, highlights any system issues
Shortcut to the Displays tab
7: Server Details
Displays server hardware, software, and licensing information
8: Upload Files
Allows remote upload of image and video files for the Signage Player source
9: Open Source Switcher
Opens Source Switcher
10: Open Preset Switcher
Opens Preset Switcher - requires existing Presets
11: Printer Profiles
Opens CUPS. This is for Public Computing systems only
There are a few functions and shortcuts available for servers in Userful Manager.
Shortcut to “Events” tab of UCC, where scheduled events and configuration changes can be made
A feature exclusive to Userful Manager, allows quick switching of created Events
Opens Usage Reports for the Organization
Report a problem
Submit a trouble ticket. See Tickets for more information
Install Additional Packages
Allows install of some optional software from Userful’s repositories
Creates a backup of most of the server’s settings. See backups below
Select a restore point and restore options from backups
Allows copying of configuration from one server to another
Cloud servers: Deleted completely, including backups.
On-Premise servers: Backups deleted. If the server has not been decommissioned, rebooting the server will allow you to claim it again.
Reboots the server
Userful Manager backups will back up just about every setting of a Userful server, including:
Mapping configuration (sources, mirror groups)
Video wall calibration and zones
Command & Control sources, and their own sources and saved layouts
Resource groups, user accounts, and user groups
Many Settings such as failover, file transfer settings, etc.
Some items are not backed up and need to be addressed manually after a reinstall or replacement of the server
System user accounts still need to be re-created at initial setup
Content files for Signage Player sources
IP addresses for network interfaces need to be set after a reinstall
Failover groups should be checked
Video Walls will retain calibration and spacing settings, however the display numbering may need to be re-set as endpoint devices (uClient, Zero Client) may not have connected and enumerated themselves in the same order