Usage Reports

Usage Reports is a function of Userful Manager designed to allow customers using Userful as desktops or kiosks to track system usage and provide regular reports using a variety of criteria.

Usage Reports counts session-starts of various Sources from an On-Premise server. If the source is an interactive source such as a Web browser or Cloud Desktop, it will also track session length - the time between session start and end.

Option

Description

Locations

Lists your various locations, defined by their public IP addresses

Servers

Defines which On-Premise server is generating the sessions

Day of Month

Allows you to view which days in a particular reporting period generate the most sessions

Day of Week

Counts logins by day of week

Hour of Day

Allows you to view the hour of the day in which a login occurred

Source Type

Lists the type of source started (Signage player, Web Browser, Cloud Desktop, etc)

Source Name

Counts sessions by the specific name of the source. Also displays the source type.

Show Only Authenticated Sessions

Filters out unauthenticated sessions (kiosks, free logins)

User

Displays logins by user name/barcode.

User Login Details

Shows username/barcode and more details of a particular login, such as date/time, server, length of session, Source type and name, and information about which station was used. This information is searchable by username.

Finally, you are able to print a PDF copy of the report for your records, or export the displayed data as a .CSV file.