Version 12.6

The system enters an infinite buffering state when you unassign all the user groups assigned to a user and reassign user group(s). Workaround: You can either assign a new user group and then remove the existing user group or use the Assign User Group option to assign the User Groups.

In the scenario where a server has been configured as a backup server, it can not be configured as the primary server. Workaround: Please create a new Primary server and configure the Failover settings. You can also restore the data you last saved using the Backup and Restore option.

When a GPU in a server is replaced with a new GPU, the System Monitoring module saves the details of the previous GPUs and lists them with the new GPU.

In case, when two users are using the Decisions application simultaneously from different systems- Workaround: When one user deletes an operations center, the system reloads for another and shows the Operations Center screen.

webOS Engage Edge uClient players can not stream video format content overnight. Workaround: Please use a server player to stream video format content overnight.
Broadcast alerts are not displayed on the destinations mapped to the Engage uClient Players. Workaround: Please use Server Player for displaying broadcast alerts.
Engage application does not load properly when accessed via incognito mode.

If the following file takes some time to load when playing assets through Artistic uClient Player, the user may view the last frame of the previous file for 10 seconds.
The first image plays twice in the first iteration when playing a playlist using the webOS uClient player in the Artistic application.
WebOS displays do not support gapless playback when streaming 4k videos from a uClient Player using the Artistic application.

Requires Authentication functionality in the Remote application is not working. Workaround: Please disable the Requires Authentication option to stream channels seamlessly.

Once rebooted, the web browser source logged-in session loses its session persistence. Workaround: Please use a pre-authorized link to resume working from where you left off.
The uClient shows a loading icon on the destination when a user maps an HDMI capture source to another canvas/ mapping group. Workaround: Please create a new HDMI capture source if one is already in use.
After installing the updates, the system does not reboot. Workaround: Please restart the system manually after every system update.
Any modifications to the Playlist's content must be saved, and the Playlist must be remapped to the Mapping Group.
The new user journey continues from the screen last accessed by the previous user and not from the Home page. Workaround: Please click on the Userful logo in the header to access the home page.

Last updated 10 months ago