uClient Adapters

uClient adapters support Userful’s on-premise and cloud architectures for maximum flexibility and capability. Including native playback of ultra-high-resolution content, web sources, CMS, and live-streamed sources for delivering visuals for varied applications. uClient adapters are designed for global deployment, with ease of central management through the Userful Manager portal.

Safe handling instructions for uClients

  • Maintain room temperature in places where you use uClients.

  • Do not stack uClients one on top of another, on a hot surface or near a heat source.

Key Benefits

  • 4K Resolution It can output up to 4K @60fps per display and unlimited resolution on video walls.

  • Supports any content It supports any type of content available through local playback or from a server in the Userful network.

  • High Performance It is a robust solid-state device featuring 32GB of local storage and a cutting-edge chipset optimized to seamlessly run videos on single displays or video walls.

  • Pair with On-premise or Cloud Servers It is compatible with all of Userful's server architectures, including being run directly from the cloud.

  • Management at Scale This adapter centrally distributes content and applications while managing updates, storage, remote reboots, and activates/deactivates schedules for power management.

  • Secure and Compliant It can be locked remotely to prevent tampering.

Standard uClient

Userful’s uClient application running on W100A adapter is a versatile and powerful solution that converts any display into a Userful smart display enabling central management and content delivery.

Performance uClient

Userful's Performance uClient, powered by Android 12 is a secure and reliable solution that converts any display into a smart display and is designed to power up to 8K resolution for the highest-quality visuals.

Hardware specifications

SpecificationStandard uClientPerformance uClient

SoC

RK3399

RK3588

Power

Worldwide auto-sensing 100-240V AC, 50/60 Hz 12V/12A DC

USB-C PD

RAM

4GB LPDDR4

8GB LPDDR5

Ethernet

10/100/1000 Mbps

10/100/1000 Mbps

Wifi

Available but not supported

N/A for Security Enhancement

Bluetooth

Available but not supported

N/A for Security Enhancement

Local Storage

32 GB

128GB eMMC

Supported Content

HTML5, JPG, JPEG, PNG, GIFF, TIFF, BMP, MPEG-1, MPEG-2, MPEG-4, H265, H264, HTTP, RTSP

HTML5, JPG, JPEG, PNG, GIFF, TIFF, BMP, MPEG-1, MPEG-2, MPEG-4, H265, H264, HTTP, RTSP, AV1, VP9, VP8

I/O Specification

1xHDMI 2.0 - Max Output

3840x2160 @60Hz

1xDisplay Port - Max Output

1920x1080 @60 Hz

1x USB 3.0 up to 2TB of external storage

2xUSB 2.0

1x RJ-45 with Gigabit Ethernet

1xSD Card supports up to 128 GB of external storage

1x Power button

Press this button to switch on and long press this button to switch off

1x Reset button

1x DC-in

1x 3.5mm audio combo

1x RS-232 COM port (inactive)

1xHDMI 2.1 - Max Output

7680x4320 @60Hz

1x USB 3.0 up to 2TB of external storage

1x USB 2.0 1x USB C -OTG Port

1x RJ-45 with Gigabit Ethernet

1x Power button

1x USB-C PD

1x 3.5mm audio combo

Certifications/Compliance

HDMI, FCC, CE, RoHS, WEEE, BIS

HDMI, FCC, CE, RoHS, WEEE

Cooling

Passive

Passive

Operating Temperature

-5°C to 45°C

-20°C to 60°C

Storage Temperature

-10°C to 65°C

-20°C to 70°C

Relative Humidity

30% to 90% non-condensing

10% to 90% non-condensing

Dimensions

121mm x 121mm x 26.75mm

4.76in x 4.76in x 1.05in

96mm x 96mm x 25mm

in x in x in

Mounting

VESA Mounting Kit

VESA Mounting Kit

uConduct Adapter (Beta version) for operator workstations

  • To enable operator workstations with uConduct 2.0, you need the uConduct adapter.

  • Although you can use the standard uClient device for uConduct 2.0, the uConduct adapter is tailored to provide a better experience to operators.

  • A single uConduct adapter can be connected to four Destinations at a time.

Note: WebOS displays do not support enabling operator workstations using uConduct 2.0.

To learn more about using the uConduct adapter to enable operator workstations, go to uConduct 2.0 (Beta).

Hardware specifications

CPU

Rockchip RK3588 processor

Memory

8 GB, Onboard 2-channel LPDDR4x

Storage

1 x M-key M.2 (2280) for PCIe3.0 X4 SSD (NVMe) 128 GB, Onboard eMMC

Operating System

Android 12

Network

1 x Realtek RTL 8211E Gigabit Ethernet

HDMI

3 x HDMI (Max. 4096 x 2160 @60 Hz)

1 x HDMI (Max. 1920 x 1080 @60Hz)

Audio

1 x MIC-IN, 1 x AUDIO-OUT

USB

1 x USB3.2 Gen1 (OTG), 1 x USB3.2 Gen1

2 x USB2.0

Power requirement

DC-IN, 12 V/2.08 A

Mini PCIe Slot

Optional for Cellular Modules (not supported by Userful)

SIM Slot

1 x SIM Slot

Certifications

CE, FCC Class B, UKCA

Dimensions

186.6mm x 148.3mm x 26mm

Cooling

Active cooling (Fan)

Operating Temperature

0°C ~45°C (32°F~113°F) @0.7m/s Air Flow

Humidity

95% @ 45°C (non-condensing)

Mounting

VESA Mounting Kit (JZ183)

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