Media Source

Compatible apps: Decisions, Artistic

---

Create a Media Source

From Userful Infinity version 12.9, Media Sources (previously Video and Images Source) can include audio, video and image files.

1. In your Userful Infinity account navigate to Sources and Destinations.

2. Click Sources in the left pane.

3. Click Create Source at the top right corner. The Create Source menu appears.

4. Add a name and description.

5. Optional: Select or create a tag for easy access to the Source.

   1. To create a Tag, click on the Tags drop-down menu. A cursor appears.

   2. Enter the name of the tag and press the Enter key. The Tag gets created. Tags help sort Sources when there are multiple Sources.

6. Select Source Type as Media.

7. Add one or more files through drag and drop or manual browsing. You can add a mix of images and videos.

1. Click Upload file(s). The uploaded files appear under Assets section, just below thumbnail selection.

Supported image formats

.png, .ppm, .tif, .tiff, .jpe, .jpg, .jpeg, .webp.

Note: .gif can be played on displays with uClient adapters, but not on Web OS displays with the uClient application. Supported audio formats (Audio files are supported from Userful Infinity version 12.9) .mp3, .opus, .ogg, .flac, .alaw, .mulaw

1. Select a thumbnail for the media Source.

2. Optional: Click the '+' button next to Assets to select and add media files already processed (for video walls) and available in your system. Tip: Re-order files under Assets by dragging and replacing them. The files play in the order they are added here.

3. Enter the Slideshow interval. This is the duration for which image files (if you have added them) will play on your Destinations.

4. Enable Software Decoder if you you want to use it for your media Source. A software decoder consumes CPU resources to process data. In contrast, a hardware decoder uses GPU resources to process data.

5. For advanced settings, go to the next step. Else, click Save.

6. Click the Advanced tab.

7. Enter the Resolution at which the Source should be streamed to the Destination.

8. Select Scaling option from the drop-down menu.

   • Scale to Fit The source is scaled so that the border of the image and the entire image are visible inside the display. This most often results in black bands above and below the image.

   • Stretch Full Screen The source is scaled so that the entire image is visible on the display. This means the video's aspect ratio is stretched horizontally and vertically to match the display's aspect ratio.

   • Zoom Full Screen The source is scaled so that some image is outside the display (cropped). This eliminates the black banding on the display, but it means that either the horizontal or vertical outside edges of the video will not be visible to the user. Note: Scaling does not take effect for the already available processed assets as they are processed for the video wall.

9. Enable the Shareable option if you wish to reduce resource utilization. When the Source is used for streaming content, and the Shareable option is enabled, the server generates one Source instance and shares it across applications. For example, if you create two Sources with the same parameters and map the sources to the Canvas/Mapping Group, the server only creates one running instance of the Source reducing resource utilization.

10. To restrict access to selected apps and user groups, click the Permissions tab and select apps and user groups.

11. Click Save.

Helpful links

Troubleshooting: White screen after mapping a Source

---