General Settings
In this section, you can view the ID of your video engine, your server name and edit your time and location settings if required. Enable the Automatically Synchronize Time option to sync the time of the platform with the time and date of your region automatically.
Network Settings
This section provides Userful’s network requirements for each deployment. This will also help you configure the IP address, Subnet Mask, Default Gateway, Preferred DNS, and Alternate DNS.
To detect a DHCP connection:
Click on the Automatic(DHCP) option.
Click Save Changes to save your configuration.
HTTPS Support Configuration
Configure HTTPS settings
Click HTTPS Support Configuration. The Site Creation view appears.
Enable the toggle for HTTPS. You can either select the Self-Signed Certificate option or add an SSL certificate.
Add an SSL Certificate:
Select the file and click Open. The certificate gets uploaded.
Select the file and click Open. The file gets uploaded.
Note: Ensure the access URL is in the same domain as the SSL Certificate.
Backup and Restore
The Backup and Restore function allows you to create a backup of the application and user data.
Create a backup
In your Userful Infinity account, navigate to Admin Center > System Configuration > General Settings.
Click Backup and Restore. You might be asked to log in with your credentials.
Click Backup and Restore. A panel appears on the right side.
Click Create new backup.
Add a name and description for your backup.
Check the Media files box to include video and image Sources in your backup. Else, leave it unchecked.
Click Create Backup. The system creates a backup and prompts you to save it. Alternatively, click the three-dot menu next to your backup name and click Download.
Restore a backup
In your Userful Infinity account, navigate to Admin Center > System Configuration > General Settings.
Click Backup and Restore. You might be asked to log in with your credentials.
Click Backup and Restore. A panel appears on the right side.
Click Upload Backup File, then select and upload your backup file. If your backup file already exists in the list of files displayed, go to the next step.
Click the three-dot menu at the right side of your backup file and select Restore.
Select the types of data you want to restore and click Begin Restore.
Import from Userful 11
Migrate resources with an improved workflow. This feature helps import video wall Destinations, Mapping Groups, and Operations Centers from the Userful Visual Networking to the Userful Infinity Platform.
Prerequisite:
Create a backup of the the System Configuration in the Userful Visual Networking platform. This is the backup file you upload for importing your Userful 11 data to Userful Infinity.
Note
Use the same uClients you used in the Userful Visual Networking Platform for Userful Infinity. The content will not resume on Destinations after import if you do not use the same uClients.
In your Userful Infinity account, navigate to to Admin Center > System Configuration > General settings.
Click Import from Userful 11. A panel appears.
Using checkboxes, select all that should be included in the import from Userful 11: Video wall Destinations, Mapping Groups, and Operations Centers.
Click Upload file and upload your Userful 11 backup. The system tells you what can and cannot be imported.
Click Import. Your Userful Visual Networking data will be imported to Userful Infinity.
The current implementation only supports importing Mapping Groups for the Artistic application.
The Sources resume playback on the Destinations after the import, provided the Destination configurations and the connections is not altered. This means you should use the same uClients you used in the Userful Visual Networking Platform for Userful Infinity.
Importing the same backup file creates multiple mapping groups with the same sources, resulting in duplicate Mapping groups with the same name and source.
Check for System Updates
This is where you update your system to the latest available version of Userful Infinity.
To view updates and install them:
Click Check for System Updates.
If there are updates available, a panel appears and lists the available updates.
Select the updates you wish to install and click Begin installation.
GPU Settings
GPU latency is the time in milliseconds that your GPU can use to process content.
To set the GPU Latency value:
In your Userful Infinity account, navigate to Admin Center > System Configuration > General Settings.
Under GPU Settings, click Set GPU latency.
Enter the value and reboot the server for the changes to take effect.
Check for System Updates
Once it identifies updates, click the tab again. A panel appears.
Click Begin installing packages.
Apart from the product updates, you would also see optional updates from Chrome and other tools. However, these are optional.
uClient Settings
Select a video codec for content streaming. A video codec compresses and decompresses digital video, making file sizes smaller and storing and distributing videos easier. The Userful Infinity platform offers options to choose video codecs for Android and WebOS displays. It offers the following options:
H.265 High Efficiency Video Coding It delivers high-quality videos at low bitrates. The output file size is smaller than that of other codecs.
H.264 Advanced Video Coding It delivers high-quality videos at low bitrates. The output file size is smaller than other codecs but not less than H.265.
Generally, H.265 (High-Efficiency Video Coding) video codec works well for uClient (android) displays, and H.264 (Advanced Video Coding) video codec works well for WebOS displays.
Reboot server
You can restart your server by clicking the Reboot server option if the need arises. This will stop all processes and content playing on screens.
Server Uptime and last reboot
The General Settings page now also shows you how long your server has been up and the date and time of the previous reboot.
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