VNC Viewer Source

Compatible apps: Decisions, Trends, Artistic


VNC Viewer Source enables desktop streaming of a remote system to a Destination using the VNC protocol. It allows Source control through a mouse and keyboard.


Create a VNC Viewer Source

  1. In your Userful Infinity account navigate to Sources and Destinations.

  2. Click Sources in the left pane.

  3. Click Create Source at the top right corner. The Create Source menu appears.

  4. Add a name and description.

  5. Optional: Select or create a tag for easy access to the Source.

    1. To create a Tag, click on the Tags drop-down menu. A cursor appears.

    2. Enter the name of the tag and press the Enter key. The Tag gets created. Tags help sort Sources when there are multiple Sources.

  6. Select Source Type as VNC Viewer.

  7. Select a thumbnail image.

  8. Enter the VNC server address. Userful provides a built-in VNC client that functions as the Source. However, in order to capture VNC, you must first configure a VNC Server.

  9. Enter the TCP/IP port number.

  10. Enter the password.

  11. Enable full screen mode and view only functionality if needed.

  12. Enter framerate (available from Version 12.9).

  13. For advanced settings, go to the next step. Else, click Save.

  14. Click the Advanced tab.

  15. Enter the Resolution at which the Source should be streamed to the Destination.

  16. Select Scaling option from the drop-down menu.

    • Scale to Fit The source is scaled so that the border of the image and the entire image are visible inside the display. This most often results in black bands above and below the image.

    • Stretch Full Screen The source is scaled so that the entire image is visible on the display. This means the video's aspect ratio is stretched horizontally and vertically to match the display's aspect ratio.

    • Zoom Full Screen The source is scaled so that some image is outside the display (cropped). This eliminates the black banding on the display, but it means that either the horizontal or vertical outside edges of the video will not be visible to the user.

  17. Enable the Shareable option if you wish to reduce resource utilization. When the Source is used for streaming content, and the Shareable option is enabled, the server generates one Source instance and shares it across applications. For example, if you create two Sources with the same parameters and map the sources to the Canvas/Mapping Group, the server only creates one running instance of the Source reducing resource utilization.

  18. To restrict access to selected apps and user groups, click the Permissions tab and select apps and user groups.

  19. Click Save.

Using CapsLock in the Interactive Viewer

The CapsLock toggle button in the Interactive Viewer does not work inside VNC Viewer Sources.

Workaround:

  • Enable CapsLock: First, make sure CapsLock is turned off. Press the right Shift key and any other key to enable CapsLock.

  • Disable CapsLock: Press the left Shift key.


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