Licensing and support

Licensing

This section shows your license details like license activation date, expiry date, number of CPU cores, and number of GPUs permitted per your license. For more information on the existing license and how to update your license, please contact Userful support.

Support

This page helps you report a problem or contact the support team. Our team will help you reach the root cause of the problem and help resolve the issue at the earliest.

Our team accesses your system through a remote VPN connection in air-gapped environments. Enabling the Remote VPN Connection option helps create this gateway. Note that it needs to be activated only when requested.