Engage

Engage is a content management system (CMS) that provides all the tools required to create, curate, and distribute engaging digital signage content. The content management function allows Enterprise organizations to leverage content creation tools through an intuitive interface, enabling anyone in the organization to create, manage, and distribute content such as corporate communications, event announcements, health and safety messaging, emergency alerts, and infotainment, including weather, news, and social media.

The Administration function provides IT with all of the oversight tools required for ongoing infrastructure manageability, roles-based permissions for content creation, and deployment policies to keep content relevant and controlled — with the flexibility to deploy to any display or video wall and combine with other visual applications.

Key Features

• Canvas Design Tool: Create professional posters by adding a design template or select from a range of 500+ pre-built designs.

• Apps and Integrations: Select from a range of 40+ applications to stream news, social media feeds, weather report, custom RSS feeds, YouTube videos, and much more.

• Background Music: Upload MP3s or connect to the internet radio to add music to signage content.

• Split Screen: Create views with more than one asset type including scrollers alongside videos and widgets on a single view.

• Playlists: Create a Playlist to loop content like images, videos, news feeds, weather reports, etc.

• Schedules: Schedule content or playlists to play ahead of time exactly when needed, or recurringly daily or weekly.

The cards below depict the high-level steps in using Engage.

Set up

Pair your Destination Screen.

Add Assets

Upload files or connect apps to play content.

Stream content

Map Sources and Destinations to stream content.

Content Management

Add a Screen

In Engage, you need to pair your server with your Screens to use them as Destinations.

1. In your Userful account, navigate to Engage > Content Management.

2. Log in with your credentials.

3. In the Screens tab, click Add Screen at the top right side.

4. Enter the pairing code displayed on the Destination.

Create an Asset

Assets are files that contain the content you need to play on your Engage Screens. To create an Asset, you can upload files from your computer, connect with available apps, or use templates.

1. In Engage > Content Management > click Files/Assets on the top menu.

• Click Upload files to add files from your computer or to import files from other platforms.

• Connect with apps to create Assets.

• Use templates to create files.

Create a Playlist

1. In Engage > Content Management, click Playlists on the top menu.

2. The left side of the Playlists section displays existing Playlists. The right side of the section displays your existing Engage Assets. You can drag and drop existing Playlists or Assets to the center to create a new playlist.

3. Add a name for your Playlist by editing the default "New Playlist" name field. Your Playlist will be created and displayed on the left side.

Create a Schedule

1. In Engage > Content Management, click Schedules on the top menu.

2. Click Create Schedule on the left side. A fresh calendar page appears.

3. Click any time slot in the calendar. A window appears.

4. Select the Type of file you want to schedule for displaying on your Screens.

5. Select your Asset or Playlist. It will appear in the Selected Asset field.

6. Enter the start and end times and the any recurring schedules if needed.

7. Add a color to identify your Schedule easily on the calendar.

8. Click Save.

Map an Asset to a Screen

1. In Engage > Content Management, click Screens on the top menu.

2. Click Edit next to the Screen name.

3. Select the Asset type: Asset, Playlist or Schedule.

4. In the Selected Asset field, click Change and select your Asset.

5. Select Scale and Orientation.

6. Click Save.

Stream Content

There are two types of mapping groups, namely Server Players and uClient Players.

Server Players

The server processes the sources played through this mapping group.

Create a Server Player Mapping Group

1. In your Engage app, navigate to Mapping Groups > Server Players.

2. Click Create Mapping Group at the top right corner.

3. Add a name and description for your Mapping Group.

4. Enter Latency and Resolution.

5. Select Behavior from the drop-down.

6. Enter the Frame Rate Limit. Note: For Sources that use RTSP streaming, like a Web Browser or a YouTube Source, set a Frame rate Limit equal to or above 3. RTSP Streams can handle only frame rates equal to or above 3.

7. Select GPU: The application automatically detects the GPU, but you can select from available options if required.

8. Optional: Switch to the Permissions tab to restrict access to the Mapping Group to selected user groups.

9. Click Save Changes.

10. Drag and drop the Engage Source from the Sources section in the bottom tray to the mapping group.

1. Click on the Destinations icon icon (screen-shaped icon) to switch to the Destinations section.
2. Drag and drop a Destination to the Mapping Group.

3. Click on the option to navigate back to the Mapping Groups screen. The Mapping group appears on the screen.

uClient Players

The uClient processes the sources played through this Mapping Group.

Map Destination to uClient Players

Drag and drop the Destination from the Destinations section to the Mapping Group. The Destination streams the content.

Tip: To view Destination IDs, click on the three-dot menu on any Destination card and click Show ID.

Note that the IT team sets up the destination. To learn more, refer to the Sources and Destinations topic.