End Points
Last updated
Last updated
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There are two types of endpoints in Userful Infinity:
uClient adapters
LG Web OS displays with the uClient application installed on them
These endpoints will be collectively mentioned as 'uClients' further in this documentation. uClients act as an intermediate hardware/ software layer to process the content received from the server and stream it to the Destination.
Beginning with version 12.7, the Userful Infinity platform no longer supports Zero Clients as an end-point.
All uClients are listed under System Configuration > Endpoints.
In your Userful Infinity account, navigate to Admin Center > System Configuration > Endpoints.
Refer to your screen and understand the following information.
View the name, ID, location and time zone of the uClient. All of these can be changed from uClient settings. A uClient that is not assigned to a server will not show an ID.
The IP address, app version and storage details of the uClient. You can update the app version of the uClient, and delete files for more storage if required. A uClient that is not assigned to a server will not show storage details.
The status shows 'Available' when a uClient is available to be connected to a server. If you enable the Assigned server toggle, it assigns the uClient to a server and shows 'Connected' status. A uClient that is not assigned to a server will not show an ID and storage details.
Refer to the table below for the options available under the three-dot Actions menu.
The table below describes the information you can get from the endpoints list and the features you can control and manage.
Name
Denotes the name of the uClient.
ID
A unique ID assigned to a uClient when it is assigned to a server. A uClient without a server will not have an ID.
Location
The physical location of the uClient. Note that the location is specified by the user for easy identification of the area where the uClient is installed.
IP Address
The IP Address of the uClient.
App Version
The version number of the uClient application.
Status
The current status of the uClient, which can be any one of the following:
Available: The uClient is ready to be paired to the server.
Connected: The uClient is connected to the server.
Orphaned: The uClient is connected to a server that is no longer online.
Storage
Shows how much space is used and how much space is available in a uClient. The total storage available in a standard uClient is 32 GB. Users can delete files from uClient storage if required.
Assigned Server
Denotes if the uClient is assigned to a server. The enabled toggle option denotes uClient is assigned a server, and the disabled toggle option denotes that the server is unassigned.
Three-dot Actions menu
The three-dot menu helps you view and use additional uClient settings. Note that this menu is different from the Actions drop-down at the top.
The three-dot menu gives you the following options:
View Console Log - lists the logs captured from the web app console log.
View Android Log - lists the uClient Android application logs. You can filter the logs using the Log Level filter.
View Event Log - lists events, their time, and a message detailing the event. You can filter the events using the date filter. Event logs recorded by the uClient application whenever a predefined event occurs, such as receiving a message from the server, lost connection, playback error, etc. The uClient application stores these logs in the uClient device's database.
Settings - Change the name, ID, location, time zone, resolution, network configuration, and storage of the uClient.
Lock uClient mode Helps you connect a keyboard and mouse to the uClient and lock those devices with the uClient so others cannot interact with your uClient. If the uClient is in 'unlocked' state, any user with access to System Configuration can make changes to the uClient settings.
Power on and power off display - Turns on and turn off the Destination/display of the uClient.
Restart - Restarts the Destination/display of the uClient.
You can edit the name, ID, location, time zone and resolution of endpoints.
Navigate to Admin Center > System Configuration > Endpoints.
Click the three-dot menu corresponding to the endpoint and select Settings.
Make changes and click Save changes.
View files saved on a uClient and delete files if required.
Navigate to Admin Center > System Configuration > Endpoints.
Click the three-dot menu corresponding to the endpoint and select Settings.
Click the Storage tab. The storage details will appear.
Click the delete icon next to a file to delete it. To clear storage, click Remove all files at the bottom right of the tab.
Click the upward and downward arrows to sort the endpoints list in ascending and descending order based on their IDs.
To pair an endpoint with the server, you must have set up the uClient or Web OS display first.
Navigate to Admin Center > System Configuration > Endpoints.
The endpoint appears in the Endpoints list with Available status.
Enable the Assigned Server toggle to assign the uClient a server. The status gets updated to Connected. The uClient also gets an ID that becomes visible on the Destination screen icon.
Navigate to Admin Center > System Configuration > Endpoints.
Disable the Assigned server toggle corresponding to the endpoint you want to unpair. The status changes to Available.
Use the Show ID feature to get the endpoint IDs to show on the actual displays and identify them.
Navigate to Admin Center > System Configuration > Endpoints.
To identify a single endpoint, click the three-dot menu corresponding to the endpoint and select Show ID. To identify multiple endpoints, select the endpoints, click Actions at the top and select Show ID. The IDs can be viewed on the displays.
If required, you can connect a keyboard and a mouse directly to a uClient and interact with it. To prevent interaction with the same uClient from the Userful UI by other users, enable Lock uClient mode.
Unlock uClient mode unlocks the uClient for use by other users through the UI.
Navigate to Admin Center > System Configuration > Endpoints.
Click the three-dot menu corresponding to the uClient and select Lock uClient mode or Unlock uClient mode based on your need.
Power on and power off displays from the UI without physical access to the endpoints.
Navigate to Admin Center > System Configuration > Endpoints.
Click the three-dot menu corresponding to the endpoint and select Power on display or Power off display.
Restart endpoints from the UI without physical access to the endpoints.
Navigate to Admin Center > System Configuration > Endpoints.
Click the three-dot menu corresponding to the endpoint and select Restart.
uClient logs help you investigate issues if endpoints are not working properly.
Navigate to Admin Center > System Configuration > Endpoints.
Click the three-dot menu corresponding to the endpoint and select the logs you want to view: View console log - logs captured from the web app console log View Android log - uClient Android application logs View event log - events with time and description.
Userful LED Media Commander is an enterprise solution for direct-view LED walls that integrates with your IT stack, providing you with enterprise management tools, security, and support. LED Media Commander allows you to create a single, perfectly synchronized display from multiple controller devices connected directly to your Nvidia GPU DisplayPort connections. It runs on the LED Media Commander-certified server with direct outputs to the LED wall controllers.
Enabling LED Media Commander
If you are using Userful Infinity version 12.8.4 or any version before it, the LED Media Commander will be disabled by default. You will need to contact your Userful representative if you need to enable it.
However, if you are using Userful Infinity version 12.9 you will have the option to enable or disable the LED Media Commander from the UI.
(Available only from Version 12.9)
In your Userful account, navigate to Admin Center > System Configuration.
Click Onboard stations in the left pane and enable the toggle on the right side. A confirmation dialog appears.
Click Enable Onboard display.
The Onboard Stations screen lists the number of displays that are currently connected.
In your Userful account, navigate to Admin Center > System Configuration.
Click the three-dot menu next to your Onboard station.
Click Media Commander. A confirmation dialog appears.
Click Configure Media Commander.
Enter the number of rows and columns.
Enter the spacing between the rows and columns (H gutter- Horizontal, V gutter - Vertical).
Select an output and specify the resolution. This is the resolution at which the source will be streamed. Repeat this for all LED displays/outputs.
Click Apply Changes.
To restart the Onboard display when encountering a performance issue, click on the Reset Onboard Display option.