End Points

uClients and Onboard stations

End Points

Endpoints act as an intermediate device/ software layer to process content received from the server and stream it to the destination.

uClients

uClient is Userful's software-based client app that runs on smart displays and certified uClient Adapters. uClient is Userful's current generation of clients managed from the Userful Infinity Platform. The uClient adapter has a powerful video processor that can output up to 4K resolution. The table below helps you understand the data you see in the uClients section.

ColumnDescription

Name

Denotes the name of the uClient.

ID

A unique ID assigned to a uClient. It is set up once the uClient is assigned to a server.

Location

The location of the uClient. Note that the location is specified by the user for easy identification of the area where the uClient is installed.

IP Address

The IP Address of the uClient.

App Version

The version number of the uClient application.

Status

The current status of the uClient, which can be any one of the following:

  • Available: The client is ready to be paired to the server.

  • Connected: The uClient is connected to the server.

  • Orphaned: The uClient is connected to a server that is no longer online.

Storage

Shows how much space is used and how much space is available in a uClient.

Assigned Server

Denotes if the uClient is assigned to a server. The enabled toggle option denotes uClient is assigned a server, and the disabled toggle option denotes that the server is unassigned.

Actions

The three-dot menu helps you view and use additional uClient settings.

It has the following options:

  • View Console Log - lists the logs captured from the web app console log.

  • View Android Log - lists the uClient Android application logs. You can filter the logs using the Log Level filter.

  • View Event Log - lists events, their time, and a message detailing the event. You can filter the events using the date filter. Event logs recorded by the uClient application whenever a predefined event occurs, such as receiving a message from the server, lost connection, playback error, etc. The uClient application stores these logs in the uClient device's database.

  • Settings, where you can change the name, ID, resolution, network configuration, and storage of the uClient.

  • Unlock uClient mode to enable connected devices like keyboard and mice to exit the uClient app.

  • Power on and power off display

  • Restart

Pair a uClient

  1. Once, a uClient is set up, it appears on the uClients screen with an Available status.

  2. Enable the Assigned Server toggle to assign the uClient a server. The status gets updated to Connected. Once the uClient is assigned to a server, it gets assigned an ID. This ID is visible on the Destination screen icon.

Pair a WebOS Client

  1. Once, a WebOS is set up it appears on the uClients screen with an Available status.

  2. Enable the Assigned Server toggle to assign the uClient a server. The status gets updated to Connected.

Beginning with version 12.7, the Userful Infinity Platform no longer supports Zero Clients as an end-point. Please use a uClient device.

Onboard Stations

Userful LED Media Commander is an enterprise solution for direct-view LED walls that integrates with your IT stack, providing you with enterprise management tools, security, and support. LED Media Commander allows you to create a single, perfectly synchronized display from multiple controller devices connected directly to your Nvidia GPU DisplayPort connections. It runs on the LED Media Commander-certified server with direct outputs to the LED wall controllers.

Enabling LED Media Commander

If you are using Userful Infinity version 12.8.4 or any version before it, the LED Media Commander will be disabled by default. You will need to contact your Userful representative if you need to enable it.

However, if you are using Userful Infinity version 12.9 you will have the option to enable or disable the LED Media Commander from the UI.

Enable or disable Onboard stations (aka LED Media Commander)

(Available only from Version 12.9)

  1. In your Userful account, navigate to Admin Center > System Configuration.

  2. Click Onboard stations in the left pane and enable the toggle on the right side. A confirmation dialog appears.

  3. Click Enable Onboard display.

Edit Layout

The Onboard Stations screen lists the number of displays that are currently connected.

  1. In your Userful account, navigate to Admin Center > System Configuration.

  2. Click the three-dot menu next to your Onboard station.

  3. Click Media Commander. A confirmation dialog appears.

  4. Click Configure Media Commander.

  5. Enter the number of rows and columns.

  6. Enter the spacing between the rows and columns (H gutter- Horizontal, V gutter - Vertical).

  7. Select an output and specify the resolution. This is the resolution at which the source will be streamed. Repeat this for all LED displays/outputs.

  8. Click Apply Changes.

To restart the Onboard display when encountering a performance issue, click on the Reset Onboard Display option.

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