LG WebOS Setup

Before You Begin

  1. You should have either configured a Cloud Server in Userful Manager or set up an On-Premise server.

  2. The design of your system has followed the Network Design Requirements for Userful.

  3. Your LG WebOS devices are unboxed, mounted, powered, and have Internet access.

Steps to Perform a Factory Reset

It is strongly recommended that you perform a factory reset on your new device before proceeding.

  • Open the menu by pressing the Settings [⚙️] icon on the remote.

  • Navigate to the Admin tab.

  • Enable the Admin settings. The default admin password for WebOS 4.0 displays is 000000 (six zeroes).

  • Click on the Factory Reset option.

    The device will be be reset.

Steps to Configure the WebOS

Network Setup

  • Open the menu by pressing the Settings ⚙️icon on the remote.

  • Navigate to the General tab.

  • Open the Network section.

  • Enable the Wired Connection option.

Note that LG displays support wireless connections. These are not recommended for video wall operations.

Setting the Time Zone

  1. Open the menu by pressing the Settings⚙️ icon on the remote.

  2. Navigate to the General tab.

  3. Open the Time & Date option and set your local time zone.

  4. Enable the NTP option and ensure the clock is correct.

  5. Ensure that all the displays are set to identical settings.

Disabling the Tile Mode

uClient uses its own display settings, so it is necessary to ensure this feature is disabled on all panels before installing the uClient.

  1. Open the Settings menu and navigate to the Ez Setting.

  2. Click on the Video Wall option.

  3. Ensure that the Tile Mode is Off.

  4. Repeat these steps for all the panels.

Steps to Install the uClient

  1. Open the menu by pressing the Settings⚙️ icon on the remote.

  2. Navigate to the EZ Settings.

  3. Navigate to the SI Server option.

  4. Again select the SI Server option.

  5. Enable the Fully Qualified Domain Name option.

  6. Enter the address http://uclient.ws and then press Enter.

  7. Change the Application Launch Mode to Local.

  8. Change the Application Type to IPK.

  9. Install the uClient application by selecting the Remote option under the Local Application Upgrade option.

  10. Press Confirm.

  11. Wait for the download to complete and the application to install. This process should take less than one minute.

  12. Turn off the display, wait for 10 seconds and then turn it on.

  13. Repeat these steps for all panels.

The display should auto-launch uClient after a few seconds and display a pairing code.

Next Steps

  • Refer to the Userful On-Premise page if you have paired your device to an on-premise server.

  • Refer to the Userful Cloud page if you have paired your device to a cloud server.

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