Userful.comPartner PortalAPI
Search
⌃K
Links
Userful Support Center
Hardware Setup
Network Design Requirements
Userful Servers
Userful Clients
Client Setup
Licensing
FAQs
Software Platform
Userful Manager
Userful Control Center
Emerald CMS
Introduction to Emerald
Emerald Content Management
Emerald Administration
Help
Troubleshooting
Userful Manager and Cloud Troubleshooting
Server and General UCC Troubleshooting
Video Wall Troubleshooting
Web Browser Troubleshooting
Blackmagic Capture Troubleshooting
Signage Player Troubleshooting
VNC Desktop Streamer Troubleshooting
Zero Client Troubleshooting
uClient on LG WebOS Troubleshooting
Userful uClient Adapter Troubleshooting
How-To Articles
Public Computing
Library Support Portal
What's New?
Release Notes
Change Log
Contact
Contact Userful Support
Powered By GitBook

Userful Manager and Cloud Troubleshooting

1. Unable to Upload Files

  • Check Support Diagnostics to ensure the TCP port 3478 to turn.userful.com is not blocked, preventing the TURN service from transferring files.
  • Try a different browser - Chrome is recommended.
Help - Previous
Troubleshooting
Next
Server and General UCC Troubleshooting
Last modified 7mo ago
Copy link