Userful.com
Partner Portal
API
Search…
Userful Support Portal
Hardware Setup
Network Design Requirements
Userful Servers
Userful Clients
Client Setup
FAQs
Software Platform
Userful Manager
Userful Control Center
Emerald CMS
Introduction to Emerald
Emerald Content Management
Emerald Administration
Help
Troubleshooting
Userful Manager and Cloud Troubleshooting
Server and General UCC Troubleshooting
General Video Wall Troubleshooting
Web Browser Troubleshooting
Blackmagic Capture Troubleshooting
Signage Player Troubleshooting
VNC Desktop Streamer Troubleshooting
Zero Client Troubleshooting
uClient on LG WebOS Troubleshooting
Userful uClient Adapter Troubleshooting
How-To Articles
Public Computing
Library Support Portal
What's New?
Release Notes
Change Log
Contact
Contact Userful Support
Powered By
GitBook
Userful Manager and Cloud Troubleshooting
Unable to Upload Files
Check
Support Diagnostics
to ensure TCP port 3478 to turn.userful.com is not blocked, preventing the TURN service from transferring files.
Try a different browser - Chrome is recommended.
Help - Previous
Troubleshooting
Next
Server and General UCC Troubleshooting
Last modified
1yr ago
Copy link