Settings and Support (Cloud)




Manage Licensing

License details and options to manage the license.

Change Server Name

Modify the name of the server.

Remote Control Settings

Provides control settings for content streaming and switching. Refer to Content Switching Controls for more details.

Broadcast Alert

Provides content broadcast notifications. See Broadcast Alert for more details.

Notification Settings

Determines if the display shows messages about firmware/app updates and content download progress.

Latency Settings

Global setting for all uClients paired to a server. It acts as a buffer to ensure content plays in sync across all devices. It is set in milliseconds.

Lock Task Mode

Prevents input devices connected to the uClient Adapter (keyboards, mice) from being able to exit the uClient app.

Connection Type

Set an alternative connection mode for uClients to Cloud. Standard uses a websocket connection, legacy uses xhr-polling and should only be tried if your clients are experiencing connectivity issues.


Set Date/Time for the server.


Set Time Zone for the server.




Online Documentation

Links to support resources

Launch Camera

Starts the feed from any USB webcams attached to any of the client devices, if present. Useful for monitoring real-time function of the wall.

Contact Userful Support

Opens contact information for the Userful Support Team.

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