Poor Video Synchronization, Resolution, Frame Rate (Signage Player)
If you are experiencing playback that is smooth but not synchronized across displays, try these steps.
Stop and Restart the video wall zone. This will refresh the media server and timing.
Check for updates. We are constantly improving our back end and synchronization capabilities.
Check your Performance Settings. The default settings are recommended. In particular, if NVIDIA Offload is not enabled, video performance and sync will be severely degraded. If you have 60FPS enabled, try disabling it.
Check Monitoring for any performance metrics that appear to be saturated - in particular, GPU Utilization and Network Send/Receive.