Change Log
Userful 10 & 11
Userful 11.3.4
Enhancement
Automatic updates are now disabled for fresh installs from 11.2.2, so you can upgrade to newer versions based on discretion.
Fixes
Fixed the issue in which the mapping page did not show default Source/Mapping Groups after installation of new versions.
Fixed the issue with content recovery when the Decisions displays restarted.
Fixed the issue where on-premise streaming to uClients suddenly stopped and did not recover.
Userful 11.3.3
Enhancements
Adds SSL validation in the Userful Control Center to support EC based SSL certificates
Fixes
Resolved issue for authorized keys in proxy networks
Fixed issue where uClinets could disconnect due to running out of heap memory
Userful 11.3.1
Enhancements
Improved user experience to bypass the error message “Can’t Update Chrome” and continue working as expected. It appeared when the user launched the Google Chrome web browser (version 102) source. In case you do not wish to update to version 11.3.1. Please update the Google Chrome web browser.
Optimization for seamless video wall content synchronization when streamed via Forward and Store.
Development to enable more reliable uClient application updates and to increase stability. Note- uClient application version 2.6.1.244 is the latest version supported by the Visual Networking Platform version 11.3.1.
Enhanced platform capability to restore playback if the uClient loses network connection. Please make sure the mapping group settings are preserved as such.
Development to allow data backup in case the source, event, or preset name contains a non-ASCII character.
Fixes
Improved workflow to resume playback after the user clicks the Hide ID option while streaming an Engage source.
Userful 11.3
July 19, 2023
Enhancements
US-4969 Userful platform version 11.3 now supports NVidia RTX A4500 and Nvidia RTX A5500.
Fixes
US-4782 The release includes updated branding visuals that are consistent with the new Userful brand design.
US-4669 The Userful platform now provides improved stability with fresh Upstream and CentOS package upgrades.
US-4101 The Keep me logged in option establishes a persistent session for the user that can be accessed even after the web browser is closed.
US-4435 Color correction and testing of the mixer player for absolute color representation in content when streamed in different settings.
US-4500 Port number restriction on the Remote desktop client is now modified to 65536.
US-4559 Blackmagic desktop video software 12.1 is not functional on Userful 11.2.3. Please update the Blackmagic desktop video software to version 12.4.
US-4900 New fixes for the monitoring dashboard to view system diagnostics.
US-4670 Fixed an issue where the interactive viewer would not start if the uClient was abruptly connected and disconnected (from a power supply or a network connection).
US- 5032 Resolved the issue observed while streaming a video source on a video wall (formed by connecting destinations to uClients and uClients to a cloud server). The platform did not crop the video to fit the dimension of the video wall but rather streamed the video on each destination individually.
Userful 11.2.1
July 13, 2022
Enhancements
US-2133: Updated firmware for the Android uClient.
US-2063: Resolved for better user experience. The Cloud UCC no longer redirects to the userful.com page while restarting Connect server. It shows a loading message.
Fixes
US-2094: Optimized the image resizing process.
US-2099: Resolved the issue where the uClient went offline 5 minutes after mapping to an Engage source.
US-2075: WebOS uClient: You can now start the signage video wall after rebooting the devices without the Internet.
US-2062: Resolved the issue where one Cloud server utilized more than one Connect server instance at the same time.
US-2061: Resolved the issue where the Cloud uClient showed flickering images if there existed some special characters in the file names.
US-2026: Resolved the issue where the Android uClient showed the pairing screen after reboot.
US-1905: Resolved the issue where a blank screen appeared during the initial setup.
US-1904: Fixed the issue where the uClient application crashed in the absence of network connectivity.
US-1857: Resolved the issue where an update from 11.1.1 did not provide any visual feedback.
US-1825: Cloud Server: Fixed the glitches encountered while using the Pair all displays functionality.
US-1817: Userful11.2: Resolved the issue where changing the connection type from Standard to Legacy, made two displays stuck at the Connection lost screen.
US-1816: Resolved an issue where the uClient kept showing the message lost connection when the on-premise server went under a reboot without an Internet connection.
US-1815: Resolved the issue where the Android uClient was stuck on the loading screen if it could not connect to a DNS server.
US-1814: Resolved the issue where the uClient showed a disorganized pairing screen when it was neither connecting to the cloud server nor finding an on-premise server. It now shows a loading icon and the message Unable to connect to Userful Server.
US-1685: Resolved the issue where the WebOS Videowall error appeared in cloud signage with images.
US-1651: Resolved the issue where the time set after unchecking the Automatically set date and time option via NTP did not persist after reboot.
US-1626: Resolved the occurrence of the uClient Error when downloading logs.
US-1607: Resolved the issue that hindered seamless content streaming when the network cables on the Android uClients were unplugged and plugged.
US-1548: Resolved the issue where the UCC did not list available uClient devices if the server and uClient restarted simultaneously.
US-1394: Resolved the issue where the onboard audio did not work on AMD Ryzen Threadripper PRO.
Userful 11.2
April 5, 2022
Enhancements
US-1332: Added uClient DNS Discovery functionality (phase I) This allows uClients on different subnets to leverage a DHCP service to identify accessible On-Premises servers without requiring internet access.
US-1267, US-1395: Enhanced stability of the connected servers This helps protect against log spamming both on the connect-server side and the uClient side.
US-1609: Enhanced uClient audio support for on-premise servers.
US-1620: Improved uClient audio support on Userful Manager.
Fixes
US-1185: Resolved Mute button issues featuring on a few webOS 4.0 and 6.0 displays.
US-1318: Fixed an on-screen spinner issue if the server is using dual NICs.
US-1351: AWS - Improved legacy system detection for Connect server instances.
US-1442: Resolved an upstream issue where Chrome 98 displays the message What's new in Chrome on its display.
US-1477: Fixed the issue where the uClient legacy connection (xhr-polling) didn't function with the Connect cluster.
US-1596: Resolved the RTSP link issue that caused the functional failure of the video walls.
US-1599: Fixed an issue where the source Display 5 didn't work for uClients.
US-1620: Improved uClient Audio support on Userful Manager.
US-1614: Fixed the spinner issue that appeared when a uClient station playing digital signage with audio was assigned to a different digital signage source.
US-1616: Fixed an issue where Signage Player did not use the correct pipeline.
US-1647: Configured functionality for invitation links. It allows inviting a user, a partner, and a customer to a group in the Userful Manager.
US-1653: Added functionality to the Shared File settings enabling a desktop shortcut to appear on the Cloud Desktop source.
US-806, US-1580: Fixed the functionality to download log files for uClients.
Userful 11.1
November 1, 2021
Note - Userful 11 was an internal build not distributed to customers.
US-23 uClient Audio support for Video Walls
US-24 uClient Audio support for Mirror Groups
US-26 Updated Installer for new CentOS Stream Base
US-31 Fixed camera feeds not working on uClient Adapters
US-54 Fixed Audio in Cloud Desktop
US-62 Corrected “Display Audio Settings” function in uClient Local Browser source
US-66 Refreshed UCC UI with a new visual style
US-92 Fixed Blackmagic Capture sources sometimes not working with uClients
US-102 Fixed a regression problem from 10.6.2 that sometimes caused video wall playback to stutter
US-110 Resolved displays going offline sometimes during Local Browser Playback
US-130 Userful Manager back-end scalability improvements
US-132 Removed unused Sources from the Source lists for UCC and C&C
US-134 Expand the list of compatible resolutions for Blackmagic Capture cards, especially the Quad HDMI Recorder
US-136 Resolved an issue that could cause RTSP feeds to be decoded by software and load the CPU instead of the GPU
US-140 Improved Audio support on WebOS uClient
US-162 Enabled accessibility of logging on the uClient Adapter
US-167 Added User Activity Log
US-171 Resolves an issue that could cause Multi-Window sources to not use the correct resolution
US-183 Resolves an issue where the listed network speed of uClients is shown as 100Mbps in Displays
US-184 Improve the format of the uClient storage management window
US-210 Zero Client JPEG rendering performance optimizations
US-231 Updated hardware support with new base OS
US-246 Add reboot function for the uClient Adapter to reboot the device instead of only the app.
US-253 Remove "App" and "App ID" options from the On-Premise Web Browser, these were never used
US-258, US-267 Ability to download logs from the uClient Adapter from UCC
US-270 Resolved an issue with Local Browser that could cause a session to not start if many devices requested the resource at once.
US-271 Mapping a display to Linux Desktop source shows spinner (uClient OnPrem Server). This source is not compatible with uClients, so this will show a warning message.
US-283 Local Browser: Failover does not work for the local content saved on the on-prem server
US-293 Local Browser: URL invalid message when a colon character is added in the URL
US-299, US-300, US-304, US-305, US-306, US-307, US-308, US-389 - Userful Manager back-end improvements
US-310 Remove duplicate and unnecessary fonts
US-311 Resolved an issue in Userful Manager that could break Print Profiles that contained an “&” in their name
US-328 Engage Signage now uses an App-based client rather than a web browser to display content. This significantly reduces issues and increased performance over the old method.
US-339, US-373 Tooltips, Help Links, and UCC text revised and polished
US-348 uClient Adapter - show Build Number as firmware info in UCC Displays
US-352 Resolved an issue that could prevent uClients running Local Browser from properly failing back to the primary server
US-358 Resolved an issue that prevented Web Browser sources from running when Refresh Rate was set to 1 FPS
US-367 Resolved an issue that could cause Zero Client displays to show a white screen after video wall calibration
US-375 Added a warning message with Lock Task Mode
US-382 Resolved an issue where Failover sometimes does not sync stations properly
US-383 Resolved an issue that could cause the calibration screen and Display IDs to continue showing after video wall calibration if the calibration was done through Userful Manager
US-384 Resolved an issue that sometimes caused displays playing Local Browser source to show a white screen after reboot
US-385 uClient in Userful Manager - Hide IDs button not properly highlighted when it should be
US-386 Resolved an issue that sometimes prevents closing the video wall calibration screen in Userful Manager
US-388 Resolved an issue that sometimes prevented video wall calibration changes from happening immediately
US-391 Resolved an issue where opening Media Commander after the initial calibration could break the configuration
US-394 Fixed Help links in Userful Manager and UCC
US-396 Licensing: Incomplete URL in Trial License nag screen
US-398 Resolved an issue where altered station IDs would not persist after a reboot
US-403 Added UCC Restore Points
US-408 Resolved an issue that could cause uClient to freeze while playing video from a Cloud server
US-413 Updated Blackmagic drivers
US-417 Engage Source updated to reflect the new app-based client
US-424 Added more configuration settings for LED Media Commander
US-425 Updated translations
US-427 Resolved an issue with On-Premise uClients sometimes freezing when playing content with audio
US-439 Fixed the Apply button sometimes being in an invalid state, not allowing itself to be clicked after a change is applied
US-440, US-441 Local Browser UI, and reliability improvements
US-446 Resolved an issue that could cause Interactive Viewer to respond slowly or not at all with a uClient
US-454 Removed the Mode selector from the Blackmagic Capture source, as this did not actually work
US-456 Certify Quadro RTX A5000 and A6000 GPUs
US-463 Resolved an issue where a Failover server would retain its license after being removed from a Failover group
US-476 Resolved an issue that could cause overlapping messages on unlicensed servers
US-478 Revised license messages for On-Prem server with Zero Clients and uClients
US-481 Resolved an issue with HTTP links in the Network Streamer source
US-489 With the new App-based Engage client, switching from the Engage source to another source takes a few seconds to complete (with uClients)
General performance and reliability improvements, development and software updates, and issues encountered and fixed during development:
US-224, US-226, US-236, US-240, US-260, US-261, US-274, US-276, US-279, US-312, US-315, US-317, US-332, US-340, US-346, US-366, US-390, US-397, US-405, US-409, US-410, US-414, US-416, US-418, US-420, US-431, US-435, US-438, US-447, US-448, US-455, US-462, US-466, US-469, US-471, US-474, US-477, US-479, US-488, US-490, US-491, US-492, US-494, US-490, US-491, US-492, US-494, US-495, US-500, US-502, US-504, US-507, US-508, US-509, US-510, US-511, US-512, US-524, US-527, US-528, US-530, US-531, US-534, US-539, US-540, US-541, US-545, US-546, US-547, US-549, US-550, US-551, US-552, US-555, US-559, US-560, US-563, US-565, US-566, US-569, US-570, US-571, US-572, US-574, US-575, US-576, US-578, US-579, US-586, US-587, US-588, US-589, US-590, US-592, US-593, US-597, US-602, US-609, US-610, US-623, US-624, US-626, US-627, US-628, US-634, US-635, US-636, US-641, US-652, US-653, US-654, US-655, US-659, US-661, US-663, US-666, US-669, US-674, US-675, US-676, US-680, US-681, US-682, US-683, US-685, US-686, US-687, US-688, US-689, US-690, US-691, US-692, US-696, US-697, US-699, US-700, US-701, US-705, US-706, US-707, US-708, US-709, US-710, US-711, US-712, US-713, US-714, US-715, US-717, US-719, US-721, US-723, US-732, US-737, US-738, US-741, US-742, US-744, US-750, US-751, US-756, US-757, US-759, US-760, US-764, US-765, US-766, US-769, US-771, US-772, US-773, US-774, US-779, US-782, US-787, US-789, US-790, US-792, US-797, US-804, US-805, US-812, US-813, US-816
Userful 11.1.1 - January 6, 2022
Security and bugfix update.
US-1202 - Update log4j to 2.16.
US-1115 - Resolve issue that prevented problem reports from being uploaded.
US-846 - Enabled uClient watchdog on LG WebOS displays.
US-1218 - FTP configuration is kept after a reboot of the server.
Userful 10.6.3
June 16, 2021
Note - Userful 10.6.2 was an internal release not distributed to customers.
Userful 10.6.3 is a limited release for a specific set of customers, including our Public Computing (Library) customers.
US-82: Added Broadcast Alerts functionality to the uClient Web Browser source
US-86: Fixed the issue where a T200 USB zero client drops volume to 0 after a session
US-108: Added uClient Latency option for better synchronization
US-117: Added ability to schedule restart sources under Command and Control
US-131: Added option to enable “Lock Task Mode” for Android uClient Adapter
US-160: Added ability to download the uClient logs from Control Center
US-185: Added an option in Control Center to clear device storage
US-244: Fixed the issue where the uClient app can cause a playback freeze if there is an audio stream
US-280, US-282: Added the option to blacklist ports on Zero Clients
US-330: Added “Smart Frame Updates” feature for zero clients to reduce the network load
Userful 10.6.1
April 12, 2021
20807, 20953: Created a new CMS source Engage Signage source for On-Premises and Cloud
20963: Implemented Media Commander GUI
20924: Implemented a uClient Web Browser source for local browser playback
20961: Implemented an option to enable automatic updates
20921: Implemented uClient Adapter 60fps support
20920: Improved synchronization for Forward and Store Playback with 60 frame rate video files for uClient Adapter
20922: Implemented uClient Adapter gapless playback support when playing Cloud Signage Player and Forward & Store enabled On-Premise Signage Player source
20948: Implemented Screen Capture functionality with On-Premise uClients
20413: Added audio support on uClient Adapter with On-Premise server
20802: Added a UI option to clean Forward & Store server cache under Support > Troubleshoot
20908: Added a UI option under Displays to show offline displays
20914: Added a warning message if Forward & Store process is running in parallel with RTSP streaming
20995: Added warning messages if a user enables/configures Welcome Screen, Tile Mode and Mirror Group along with a Forward & Store enabled Signage Player source
20927: Remove Forward & Store option from Signage Player source in Command & Control
20936: Cleaned up the default apps under Cloud Desktop source
20952: Re-certified LG SM5KE with the latest firmware 04.07.30
20956: Added HTTPS protocol support to Network Streamer source
20938: Added support for WebOS 4.1
20801: Added Failover support for uClient Adapter
20841: Implemented Backup server in a failover setup to continue using the SAML authentication method
20855: Fixed issue where uClient Adapter video walls freeze by intercepting a RTSP stream
20898: Fixed issue where On-Premise uClient Adapters do not resume playback if the uClient app was re- opened from the background
20849: Fixed issue where Signage content does not play on a display with custom resolution set to 768x1368
20871: Fixed issue where unplugging network cable from the server running uClient Adapters leaves displays in frozen state
20902: Pixelation fix + Encoding Performance update
20921: Fixed issue where uClient Adapter displays are out of sync when playing 60fps content
20926: Fixed a licensing issue
20941: Fixed issue where new video wall zone name is not unique
20945: Fixed issue with LDAP with DN Template that updating to 10.6 broke
20957: Fixed issue where after rebooting the Primary server, the displays appear as orphaned in the Backup server of a Failover group
20962: Fixed issue where Blackmagic capture source has no audio in C&C with Xclient disabled
20965: Fixed issue where On-Premise uClient displays show black screen after unlocking and relocking it to the server
20988: Fixed issue with uClient Adapter local playback
20993: Fixed issue where displays on the Backup server restart when Primary server comes back online
21011: Fixed issue where Control GUI may not detect a video wall mapped to a Command & Control source
21015: Fixed issue where a REST API call to create a user and then authenticate returns a status code 500
21021: Fixed issue when changing user and root passwords from UCC Settings tab is not reflected in UCC
21026: Fixed issue where uClients displays turn off instead of showing a message after the server is shut down from UCC Settings tab
21014: Improved the UI on smaller screens
21028, 20947: UCC UI Improvements
20800: Other minor bug fixes and improvements
Userful 10.6
January 26, 2021
Userful 10.6 marks the official launch of the Userful uClient Adapter with On-Premise servers. Along with this major release, we have made a number of other fixes and improvements:
20847: Fixed an issue where sometimes a user would not be able to log into the UCC of a system with no Internet access
20781: Fix for unlicensed servers that are in a Failover group sometimes displaying unlicensed status
20745: Added a permission for high-quality C&C streaming
20725: Support for using an On-Premise server's GPU to output direct video using Nvidia Mosaic to direct-view LED walls. Consult a Userful Sales Engineer for more information
20704: RBAC Users and Groups now correctly copy over in a Failover group, as do LDAP and SAML authentication settings
20670: Mirror Groups now support broadcasting audio to all displays/zones
20627: Improved notifications when a Userful Manager session has expired
20626: New "Lite" license tier
20600: Userful Support staff can now access printer administration without intervention from library members
20593: Enabled audio volume controls in Display Settings and Zone Settings
20585: Added new Monitoring UCC page to enable monitoring server resources in real-time
20584: Implemented Pinned Memory to optimize data transfer and double the number of Blackmagic Capture sources that can be played at once
20580: Added touchscreen support for uClient Devices running a Web Browser source as a single display
20579: Implemented Forward & Store playback for On-Premise servers and uClient endpoints
20578: Resolved an issue where a rebooting server could cause a race condition between two servers in a Failover group
20575: Added support for Active Directory BIND to Role-Based Access Control
20569: Events screen in UCC now shows a list of upcoming Events
20564: Caja file browser now launches in Cloud Desktop
20553: uClient now properly cleans up and closes itself if it is exited by using the Android BACK button
20545: Help pages are now cached locally on On-Premise servers so are accessible to systems with no Internet access
20531: Add controls to individually control text overlays on sources in Command & Control
20508: Command & Control streams through Userful Manager are now fully stopped when the browser tab is closed. An issue with Userful 10.4 through 10.5.1 means these systems must be updated before C&C streaming is accessible through Manager again.
20503: Improved consistency of the behavior of the "Apply" button in UCC
20482: Improved reliability of Blackmagic Capture sources in Command & Control, Multi-Window and Picture-in-Picture
20447: Added ability to create a virtual display that is an RTSP stream for other servers to capture. This is an experimental feature and is not enabled by default
20431: Implemented a process where sources that start by displaying a Welcome Screen when they should actually be displaying content (normally due to heavy system load) will correct themselves after 5-15 seconds
20430: Resolved an issue that could cause a race condition and black screens if displays or Zones are switched to opposing Blackmagic Capture feeds
20417: uClient Adapters can now sleep/wake up displays they are attached to via HDMI
20415: Improved reliability of audio from all sources in Command & Control
20414: Creating certain types of Sources (Blackmagic) in C&C no longer causes the New Source dialog to pop up in UCC.
20406: Improved reliability of uClient Adapter's Web browser
20383: Added ability to check app version from within uClient
20345: Resolved an issue that could sometimes cause a Web Browser source to start and only show a white screen
20322: Supervisor Dashboard now available through Userful Manager
20312: Updated and improved NTP stack
20275: Resolved "green bar" that would appear in some use cases with Text optimization is selected
20121: Ability to hide on-screen messages about updates and file downloads for uClient devices
19732: Reduced uClient streaming frame rate for displays that are unmapped or showing a welcome or calibration screen
Updates to back-end components:
Updated base OS to CentOS 7.9 (20138)
Updated Firefox, Chrome, CUPS and other base applications
Updated Nvidia driver to support 3000-series GPUs
Updated Blackmagic driver and firmware to 11.7 to resolve an issue with audio and the HDMI Quad Recorder 4K (20525)
Many small bug fixes and process improvements (20140)
Userful™ 10.5.3
December 1, 2020
Userful Control Center for Cloud
20626: New “Lite” license tier, which only allows Signage Player sources
20692: Removed links to features that do not exist (Layout Switcher, Remote Control Settings)
20697: New default Sources in Mapping including one for COVID Signage
20720: Added new Display5 CMS Source
Other performance and stability fixes: 20620, 20671, 20672, 20687, 20688, 20690, 20698, 20699,20701, 20707, 20714, 20716, 20718, 20719, 20724
Known Issues
20709: Images with resolution higher than 1080p will be downscaled to 1080p
20746: Gapless playback does not work, currently there is a 1-2 second black screen transition between videos in a playlist
20289: Using USB and SD expandable storage together does not work at this time
20427: Switching between WiFi and Wired network connection will create a new uClient due to different MAC addresses between wired and wireless interfaces.
Userful™ 10.5.2
October 19, 2020
Userful 10.5.2 is a stability release that addresses known issues and improves diagnostic tools.
Improved reliability of inset sources (Zones, Command & Control)(20625)
Fixed an issue in Command and Control where if an operation times out, then subsequent operations are not carried out (20624)
Fixed a root cause of blank white screens and sessions failing to start (20607)
Improved back-end troubleshooting tools (20605)
Fixed an issue that could occur in Userful Control Center when quickly refreshing interactive viewer (20586)
Fixed an issue where Interactive Viewer was not handling timeout correctly (20583)
Fixed an issue causing a green line at the bottom of individual screens in Video Walls (20563)
Fixed an issue where Live Update streaming to cloud does not close when a user closes their browser window (20508)
Fixed an issue causing excessive log entries when running Command & Control from Userful Manager (20507)
Fixed an issue where bad resolution information from the client device would reset the station back to the welcome screen (20465)
Userful™ 10.5.1
Aug 5, 2020
Userful 10.5.1 is a stability and minor-feature release that addresses known issues and adds support for new use cases.
Added stability to Userful media engine and media player (20321, 20295, 20265)
Added support for virtual displays with wider resolution Banner style video walls (20148, 20188)
Added support for additional authentication context settings (20302)
Improved uClient Adapter playback synchronization (20363)
Fixed the issue where a Virtual Display mapped to a Persistent Running Session shows black screen (19904)
Fixed the issue where Web Browser session may occasionally fail to start (20165)
Fixed the issue where window moved off the screen under specific settings of Program Runner and Web Browser source (20169)
Fixed the issue where Browser Source Certificate option under Settings does not work as expected (20215)
Fixed the issue where changes to the default Welcome Screen stops the Control Room insets (20254)
Fixed the issue where streaming from certain IP cameras does not work with RTSP Streamer source (20266)
Fixed the issue where Blackmagic Decklink source does not support audio and scaling if Xclient option is enabled (20296, 20297)
Fixed the issue where uClient displays paired to on-premise server do not show up in Displays tab after the server IP is changed (20307)
Fixed the issue where Screen Capture does not work for virtual displays (20313)
Fixed the issue where indirect sources (e.g. Web Browser) do not work if Nvidia GPU is not available and the video wall canvas size is bigger than 1080p (20319)
Fixed the issue where API call to Backup from Userful Manager may not work as expected (20330)
Fixed the issue where API call to setup failover on the system does not work as expected (20331)
Fixed the issue where launching camera in a separate viewer under Command and Control module launches Control GUI (20332)
Fixed the issue where optimize for text option under Video Wall Zone Settings does not work as expected (20335)
Fixed the issue where WebOS uClient displays may occasionally show black or white screen (20336)
Fixed the issue where Tile Welcome Screen occasionally shows an error on bootup (20347)
Fixed the issue where API call to submit troubleshoot report shows an error (20352)
Fixed the issue where Launch Camera feature under Support does not work as expected (20353)
Fixed the issue where API call to return all failover settings does not respond as expected (20360)
Fixed the issue where uClients do not show up in the second server after the first server is shut down, if both the servers are present in the same subnet (20381)
Fixed the issue where API call to pause video wall zone does not respond (20421)
General Improvements (20281)
General GUI improvements (20190, 20309)
Minor bug fixes and improvements (20260)
Userful™ 10.5
Jun 1, 2020
Userful 10.5 is a major release that expands on features and functionality and supports new hardware. This release also focuses on back-end improvements.
Added support for Lenovo ThinkStation P330 i7-9700 (20079)
Added support for HP Z1 Tower G5 i7-9700 (19787)
Added support for Dell Precision 5820 Tower (20094)
Added support for Nvidia Quadro P2000 (19987)
Added support for DeckLink Quad HDMI Recorder (18457)
Added support for Aquantia AQtion 10G Pro NIC (20047)
Added support to create Virtual Displays (20132, 20216, 20191)
Added partner dashboard view to Userful Manager (19677)
Added stability to the Saved Presets feature (18988, 20065, 20064)
Added stability to the Mirror Groups feature (19215)
Added stability and improvements to Control Center (19751, 19755, 19760, 19898)
Added stability and improvements to media engine and media player (19943)
Added support to automatically update Blackmagic capture card firmware (19003)
Added support for backup and restore functionality to Control Center (18975)
Added support for uClients displays to pair to the on-premise servers without Internet access (20174)
Added security warning to Launch Terminal dialog (19657)
Added ability to set the display size to display settings dialog (19682)
Added ability to mark a display as LED to scale the resolution properly (19797)
Added GUI to Userful Manager to show the invitation links for partners and customers (19784)
Added username and password fields to RTSP source (19884)
Added ability to Control Center to show multiple videos at startup (19909)
Enhancements to media engine (19910, 20104)
Enhanced usage reports for public computing deployment (17178)
Enhanced Userful Manager security and logging (19938, 19936, 19964, 20087, 20086)
Enhanced licensing enforcement (19504, 19544, 19868, 20031)
Improved session startup functionality when a valid EDID is not available (19323)
Improved display ID readability on video wall calibration screen (19697)
Improved synchronization for on-premise uClient video walls (19942)
Improved uClient stability (19880, 19882, 19886, 19892, 19927, 19935)
Improved Interactive Viewer session cleanup (20126)
Fixed the issue where a GPU accelerated session can cause problem after a preset switch (19523)
Fixed the issue where creating a Multi-window or Picture-in-picture source via Userful API can fail (19862)
Fixed the issue where FTP access to source content can get enabled without a password (19668)
Fixed the issue where Interactive Viewer is disabled on tablet browser (19786)
Fixed the issue where uClient size might not be set when on-premise server is used (19790)
Fixed the issue where a GPU accelerated session might not play as expected (19777)
Fixes the issue where uClient displays might not work as expected when using Blackmagic Decklink capture source (19934)
Fixed the issue where Interactive Viewer might not work on mirrored displays (19952)
Fixed the issue where might not work as expected after a preset switch (19956)
Fixed the issue where IP Launch Camera might not work after an update (19958)
Fixed the issue where offline events can get deleted on server bootup (19961)
Fixed the issue where uClient remote shortcuts might not work as expected (19994)
Fixed the issue where SAML redirect URL might not work as expected (19980)
Fixed the issue that might cause a GPU memory leak for on-premise uClient systems (20030)
Fixed the issue where web filter under Session Management might not work (20197)
Fixed the issue where configuring a Tile Welcome Screen can cause an exception (20089)
Fixed the issue where auto-launch camera viewer can relaunch itself after closed (20083)
Fixed the issue where a video wall playback might freeze when audio is enabled (20111)
Fixed the issue where Google Chrome might show invalid certificate warning (20193)
Fixed the issue where uClient displays might not appear in the Displays page (20160)
Fixed the issue that can affect Displays page GUI once server hostname is changed (20151)
Fixed the issue where Screen Capture Configuration GUI doesn't work as expected (20212)
Fixed the cosmetic issue of default resource group names (20235)
Set the default order of sources created via Userful API to by created date (19838)
Increased the character limit for Report a Problem form (20192)
Removed the mandatory reboot after making a change to Control Center > Performance Settings (19887)
Removed Media Player Codecs from Control Center Additional Packages (19771)
Removed the Blackmagic capture card firmware update diagnostic (20042)
Upgraded firewall configuration to firewalld (19613)
Updated GStreamer 1.16.2 (19763)
Updated SMSC driver to 2.11.35 (19762)
Update Blackmagic capture card driver to 11.4 (19472)
General improvements to Userful Manager (19567, 19653, 19706, 19782, 19798)
General GUI improvements to Control Center (19841, 19889)
Userful™ 10.4.1
February 11, 2020
Fixes the issue in Userful Manager where certain functionality (e.g., Event Switcher) for 10.3 servers doesn't work as expected (19901)
Fixes the issue where a backup server can incorrectly act as primary during failover restore process (19900)
Fixes the issue where Report a Problem doesn't work as expected (19895)
Userful™ 10.4
February 6, 2020
Adds support for HP ProDesk 600 G5 - i7-9700 with Nvidia RTX2060 (19406)
Adds support for Nvidia RTX2080 SUPER GPU (19660)
Adds support for NVIDIA Quadro RTX4000 (19579)
Adds support for NVIDIA Quadro RTX6000 (19623)
Adds Layout Switcher functionality to switch Command and Control view with a single button press (19599)
Adds support for the LDAP Authentication (19371)
Adds support for the SAML based Authentication (19383)
Adds permissions control for the Welcome Screen groups (19384)
Adds support to overlay source name for the Command and Control deployments (18438, 19604)
Adds support for blending PNG images with transparent background with the Command and Control (19518)
Adds a GUI option to toggle the calibration window size to facilitate the larger video wall configuration (19683)
Adds a GUI option to configure the size of the images for the Screen Capture feature (19793)
Adds Display Tag feature to help identify the displays with the management GUI (19616)
Adds 60fps support in Command and Control, Picture in Picture and Multi-window (19023)
Adds a GUI option to configure the num lock settings under System Keyboard (18753)
Adds GPU information to the Server Details section under Userful Manager (18720)
Adds an option to show the source name as an overlay to the Command and Control insets (18438)
Improves the USB Hubs/Devices diagnostic to support the new generation of zero clients (18322)
Adds a GUI option to facilitate device swap under Receiver Device Configuration (17806)
Adds a GUI option under Failover Settings to password protect the failover group (17801)
Adds an API call to allow retrieval of mapping data version (17797)
Adds GUI option to configure the size of the screen capture thumbnail (17792)
Adds an API call to allow retrieval of the log files (17719)
Adds a diagnostic alert for uClient server system requirements (19625)
Adds a diagnostic alert to verify the required system users (19484)
Adds an automatic password reset and password strength check feature to the Userful Manager (19156)
Adds stability and optimizes uClient app (19773, 19759, 19745, 19726)
Adds stability to Command and Control (19140, 19182)
Fixes the issue where memory usage diagnostic doesn't work as expected (19721)
Fixes the issue where loading a preset with mirror group enabled might cause the system to freeze (19707)
Fixes the issue where upload file feature under Signage Player source might not work as expected (19690)
Fixes the issue where setting a new display size might not persist (19684)
Fixes the issue where Live Updates under Command and Control GUI might not work after layout switch (19667)
Fixes the issue where multilingual input methods were not working as expected (18675)
Fixes the issue where the Command and Control GUI might end up with duplicated zone tabs (18731)
Fixes the issue where a display might not be visible in the Control Center GUI (19630)
Fixes the issue where Persistent source might not work as expected when mirror group option is enabled (19608)
Fixes the issue where Interactive Viewer doesn't work on a Session GPU Accelerated zone (19607)
Fixes the issue where broadcast API call doesn't handle Unicode characters (19541)
Fixes the issue where /system/broadcast/stop doesn't work as expected (19540)
Fixes the issue where uClient does not play content as expected on the less common aspect ratios displays (19492)
Fixes the issue where HDMI capture source might not work for Userful Cloud deployments (19471)
Fixes the Preset Switcher and Source Switcher URLs within the Userful Manager GUI (19329)
Fixed the issue where an unpaired uClient display state changes after a power cycle (19311)
Fixes the issue where newly created video wall might not show the proper status in the GUI (19270)
Fixes the privilege of Staff user (19430)
Fixes the issue where LG VM5E display running uClient app might unpair after a reboot (19415)
Fixes the issue where a newly created video wall might not start properly (19410)
Fixes the issue where uClient update can fail due to insufficient internal storage (19388)
Fixes the issue where an unpaired display can be visible in the Events (19355)
Fixes the issue where updating uClient app can result in unpaired displays (19335)
Updates cloud.userful.com to manage.userful.com (19817)
Updates Rise Vision pre-configure source (19626)
Updates Google Chrome to 79.0.3945.88-1
Updates Firefox to 68 (19493)
Update Nvidia Driver to version 440.31 (19556)
Optimizes the Live Screen Update for the Command and Control GUI (19711)
Optimizes Live Update feature of Command and Control (19649)
Improves the login failure error messages for the public computing use case (19111)
Improves the uClient auto-discovery (19705)
Improves video wall calibration (19696, 19680, 19275, 19629, 19555)
Improves failover stability (19813)
Improves uClient storage management (19262)
Improves user experience of Control Center’s display page (19652, 19799)
Improvement GUI of the login page (19796)
General security improvements (19190)
Minor GUI fixes (19804, 19802, 19685, 19147, 19149)
Userful™ 10.3.1
November 4, 2019
Adds 4K support to uClient on-prem (19238)
Adds audio support for the mirror group through Control Display (19345)
Adds the ability to backup Role-based Access Control groups and users (19170)
Fixes the issue where restoring a backup can cause unnecessary reboot (19239)
Fixes the issue where dynamically adding or removing a display to the existing mirror group can cause an issue (19240)
Fixes the issue where the “Request Session Extension” button was available while it was set as off under settings (19327)
Fixes the issue where Source Switcher and Preset Switcher URLs were not correct when accessed via management module (19329)
Fixes the issue where on-prem uClient server can fail to pair the local displays (19336)
Fixes the issue where the “Reboot” button was not visible under Control Center’s Displays section (19338)
Fixes the issue where drag and drop occasionally doesn’t work under management module (19349)
Fixes the issue where Rest API doesn’t return a proper error after session times out (19367)
Fixes the issue for uClient on-prem server where a source might not start after switching (19420)
Fixes the issue where Stop Broadcast button was not visible within Control Center GUI (19421)
Fixes the issue where making a change in a video wall zone might impact another zone (19438)
Fixes the issue where a video wall display doesn’t resume playback as expected after restart (19441)
Fixes the permissions for the (legacy) “staff” role (19444)
Fixes the issue where displays connected to a uClient on-prem server might not playback in sync after a reboot (19459)
Fixes the issue where changing a uClient server occasionally cause an issue on startup (19460)
Adds GUI improvements (19241, 19280, 19293, 19353)
Adds general stability and security improves (19174, 19193, 19270, 19329, 19350)
Userful™ 10.3
October 8, 2019
Introduces the on-prem uClient webOS solution (18789, 18979)
Introduces the Role-Based Access Control to configure and manage user groups and permissions (19052)
Adds an option to configure the IP Camera for the Launch Camera viewer (19050, 17452)
Adds the ability to configure command and control "saved layouts" as events (18854)
Adds the ability to view user activity log (19065)
Adds Analytics and logging options to the GUI to help Userful improve its products and services by automatically sending usage and diagnostics data (18871, 19120)
Adds the GUI options in the Control Center to view the remaining time for a session (17198)
Adds the ability to set the timezone during initial setup automatically (18974)
Adds the GUI option to see the logged-in users within the Control Center (17634)
Adds a confirmation dialog to uClient app and Control GUI for firmware update (19123)
Adds a GUI option to show a notification for the available displays (18972)
Adds API support for Command and Control layouts (18948)
Adds GUI option to show logged in users in Command and Contro module (17824)
Adds GUI options to configure SSL certificates under Control Center Settings (18868, 19138, 18869)
Adds option to configure the Command and Control "Live Updates" to the management module (18633)
Adds general stability and improvements (19177, 19161, 18723, 18609, 19057, 18858, 18639)
Enhanced and optimized video wall engine (19157, 18902, 18905, 18617, 18456, 18638)
Adds GUI configuration option in the Control Center to enable or disable logging (18870)
Adds support for Blackmagic DeckLink 4K Extreme 12G (19037)
Add support for Nvidia Quadro P5000, P6000, and RTX 6000 cards for Userful on-premise solution (18618)
Adds support for specific webOS 4.0 displays, please contact your Userful representative for more details (18478)
Adds a Rest API call to enable/disable automatic locking of zero clients (19034)
Adds a Rest API call to set the Timezones (18921)
Optimizes the video wall calibration for the webOS displays (19072)
Optimizes the session GPU acceleration (17688, 17570)
Optimizes usage reports (18576, 18781)
Updates the Sessions GPU Acceleration option list (17998)
Improves video playback and synchronization for webOS on-prem solution (19085)
Improves failover stability (18971, 19188, 17805, 18923)
Improves the user experience and stability of video wall calibration process (18978)
Improves the server search functionality by allowing the regular text, regular expressions, and IP address (18677)
Optimize Usage Reports search (18833)
Updates the Cloud servers fields (18710, 18864)
Adds ability for customers to invite multiple staff members (18943)
Adds the ability to send the acknowledgment email once the invitation to create an account is accepted (18960)
Optimize the server card layout for smartphones and tablets (18702)
Fixes the issue where open camera viewer in a separate window doesn't work as expected (19139)
Fixes the issue where Cloud server shows a blank page after the session expires (19081)
Fixes the issue where Interactive Viewer doesn't work for a Persistent Session in a mirror group (19134)
Fixes the issue where configuring broadcast messages for individual displays was not working as expected (18996, 18578)
Fixes the issue where certain events were not settings the appropriate DPMS settings (19000)
Fixes the issue where video playback can stop when the control station of a Mirror Group is changed (18962)
Fixes the issue where upload button in Signage Player source might not work as expected (18779)
Fixes the issue where uClient app doesn't represent the correct state of the display (19093)
Fixes the issue where under specific use cases file size was not accurate in the uClient app (19040)
Fixed the issue for Userful Cloud webOS solution where a network stream can restart by itself (19027)
Fixes the issue where source switcher in the Management Module GUI might not show all sources (18914)
Fixes the issue where changes in the display settings might not take effect (18970)
Fixes the issue where Change Password under Control Center settings was not working as expected (18997)
Fixes the issue where video wall calibration can reset the display settings (18649)
Fixes the issue where Interactive Viewer might not open in a new browser tab (18964)
Fixes the issue where playback quality can get effected when a system has more than four video wall zones (19128)
Fixes the issue where applications like Google Maps on Chrome goes black when Session GPU Acceleration option is off (18891)
Fixes the issue where RTSP source in the Command and Control module doesn't play as expected (19016)
Fixed the issue where uClient app might not show the display ID during the calibration process (18791)
Fixed the issue where drag and drop might not work under the Command and Control module (18692)
Adds minor GUI improvements to the management module (18820, 18933, 18934, 19169)
Adds stability to Userful Cloud webOS solution (18931, 19059, 19225, 19268, 19029, 18940)
Adds GUI improvements for Userful Cloud webOS solution (19285, 18755, 18730)
General GUI Improvements (19044, 19042, 19180, 19187, 19110, 19011, 14924, 18986)
Security updates (19189, 18580)
Updates SMSC driver to 2.11.33 (18481)
Updates Google Chrome to 77.0.3865 (18660)
Updates Firefox to 60.8 (18660)
Userful™ 10.2.3
July 22, 2019
Added audio support to the Command and Control GUI
Improved the rendering quality of images for the Web Browser, Desktops, and integrated CMS sources (18798)
Fixed the issue where switching layout in Command and Control GUI can restart the insets (18865)
Fixed the issues where the onboard display doesn't work with the title welcome screen (18855)
Fixed the issue where live screen capture occasionally doesn't work from the management module (18842)
Fixed the issue where calibrating an Artistic video wall can cause an occasional freeze (18819)
Fixed the issue where moving a video wall from a Command and Control to another source doesn't take effect (18818)
Fixed the issue where "create events" in the management module doesn't work (18806)
Fixed the issue where interactive viewer sessions are not cleaned up properly (18797)
Fixed the issue where Camera Viewer popup occasionally doesn't show the video (18796)
Fixed the issue where printer configurations don't work as expected (18793)
Fixed the issue where certain restricted sources were available in a lower license tier (18790)
Resolved the issue where operator user was missing from Command and Control GUI (18785)
Fixed the issue where the defined resolution of Linux Desktop inset doesn't take effect under the Command and Control module (18783)
Fixed the issue where upload button under Signage Player source doesn't work as expected in Command and Control GUI (18779)
Update Master PDF to 5.4.33 (18787)
GUI improvements to Command and Control GUI (18802)
Userful™ 10.2.2
July 4, 2019
Added ability to backup and restore Command and Control module’s configurations via Management Module (18712)
Optimized Control Center performance to handle many zones of large videowall (18708)
Fixed the issue where occasionally Command and Control module will not authenticate the users (18687)
Fixed the issue where the live update feature under Command and Control module occasionally doesn't work (18737)
Fixed the issue where after a reboot Command and Control insets might not play (18738)
Restricted sources and saved layouts to the zones under the Command and Control module for the stability reasons (18750)
Fixed the issue where Interactive Viewer occasionally doesn't work under Command and Control module (18765)
Fixed the issue where the IP Address Control Center will stay on 0.0.0.0 if the server boots up without network (18766)
Fixed the issue where Control Center will take longer than expected to start without the network (18767)
Userful™ 10.2.1
June 26, 2019
Added monthly and yearly repeat options to event scheduling under management module (18559)
Added failover support to the Events for offline scheduling (18554)
Optimized Control Center GUI for the card view (18679)
Added ability to the browser certificate to accept the port number in the URL (18718)
Fixed the issue where an incorrect session API call can cause the problem (18699, 18704)
Fixed the issue where multiple insets don't load correctly when a layout is switched (18722)
Fixed the issue where an update can disable the firewall (18711)
Fixed the issue where switching between zones under Command and Control module can cause empty insets (18707)
Fixed the issue where Interactive Viewer from the management module doesn't work (18700)
Fixed the issue where video wall calibration using the keyboard to rotate all displays doesn't work as expected (18695)
Fixed the issue where PUT:/api/system/hostname doesn't always work (18651)
Fixed the issue where video playback on large size video walls is not smooth (18650)
Fixed the issue where Interactive Viewer might not work after restoring Mapping data (18693)
Fixed the issue where some video walls might not show the expired license message (18676)
Added notification system in the Control Center GUI for the scheduled events (18613)
Userful™ 10.2
June 17, 2019
Added Events tab to the Control Center for Professional+ and higher license tiers for offline scheduling (18515)
Added an option to the Management Module to create a New Cloud Server (18389)
Added ability to automatically create sources for Blackmagic DeckLink inputs (18033)
Added live (displays) updates support to Command and Control GUI under uClient for webOS app (18565)
Added ability to export usage reports under management module (18538)
Added ability to specify the Browser Source Certificate under Control Center > Settings (18527)
Added server name and failover role (e.g., Primary) to the web browser title in Control Center (18489)
Added ability to automatically archive unused old servers to optimized management module GUI (18476)
Added ability to change the server’s hostname in the Management Module (18470)
Added option to configure the Blackmagic DeckLink Capture source to be used for multiple outputs under Command and Control GUI (18454)
Added resolution fields to the Blackmagic DeckLink Capture source under the Command and Control module (18450)
Added maximize button to the Command and Control inset GUI (18430)
Added ability to allow partners to claim the server under the Management Module (18227)
Added a feature to the Management Module to allow customers to create their server and staff groups for easy management (18211)
Added a reset button to the video wall zone GUI to reset the displays in a particular zone (18198)
Added a feature to automatically remove the mouse cursor for the touch-enabled displays (18419)
Added the support to install a license via an activation code (18358)
Added login time and user names to the usage report under management module (17899)
Automatically wake up sleeping displays if a source or preset switch event occurs (16979)
Added ability to broadcast alerts to individual displays (16945)
Added an option to Web Browser source to automatically refresh the web page (16821)
Added ability to see the active displays and video walls in Control Center GUI (16525)
Labeled the console display as Onboard and set the default ID to 0 (16801)
Certified Lenovo ThinkStation P520 with Xeon W-2145 (18437)
Certified Nvidia GeForce GTX 1650 (18543)
Improved command and Control saved layouts stability (18619)
Improved Management Module’s GUI so that multiple server cards can be used at a time to manage more than one server (18535)
Enhanced Hardware Info tab in the Management Module to display detailed system information (18475, 18282)
Improved the search functionality in the Management Module (18291, 18173)
Improved the look and feel of the start menu of Command and Control module (17987)
Improved Command and Control GUI to fit more sources into the task tray before adding scroll bars (17976)
Improved failover and failback messages in the GUI to make it more clear (18471)
Enhanced security compliance (18435, 18433, 18432)
Optimized Saved Layouts switching under Command and Control (18429)
Optimized video wall player for better performance (18326)
Updated management module’s signup page to change partner selection to data list (18551)
Disabled the Google Chrome popup that offers translations (18525)
Updated Restore snapshot selection to the searchable textbox instead of a dropdown under the Management Module (18374)
Updated the default value of framerate to 30fps for Web Browser source (18493)
Fixed the issue where a faulty zero client can cause continuous re-scan of the network (18637, 18636)
Fixed the issue where video playback can get frozen by changing inset size in the Command and Control module (18632)
Fixed the issue where starting a source on the onboard display sometimes fails (18594)
Fixed the issue where Preset Switcher does not work with uClient app (18583)
Improve Usage Reports performance issue under Management Module (18562)
Fixed the issue where a long server name doesn't fit in Management Module GUI (18577)
Improve Userful Watchdog to increase stability for the production systems (18572, 18571)
Fixed the issue where a double click event in Command and Control GUI doesn't work as expected in case of overlapped insets (18520)
Fixed the issue where a Mirror Group enabled welcome screen can cause a problem with the web camera (18519)
Fixed the issue where DMPS forceoff and forceon API calls might fail (18505)
Fixed the issue where video tutorial button in the Control Center does not work in Safari (18486)
Fixed the issue where audio might not resume after the video is paused for some time (18477)
Fixed the issue where displays can show a black screen when changes are triggered via API (18469)
Fixed the issue where minimizing a signage player inset under Command and Control can cause the source to restart (18466)
Fixed the issue where Interactive Viewer does not occasionally work from management module (18464)
Fixed the issue where an inset can appear in the Command and Control GUI when a layout is switched (18458)
Fixed the issue where connected zero clients can falsely show up as offline (18445)
Fixed the issue where Autologin source can fail to start Multi-window or Picture-In-Picture sources properly (18442)
Fixed the issue where assigning more than one video wall to the Command and Control source doesn't work as expected (18403)
Fixed the issue where a server can report false licensing status under the Management Module (18402)
Fixed the issue where swapping HDMI sources between two video walls can make one stop (18390)
Fixed the issue where some receipt printers take a long time to release a print job (18363)
Fixed the issue where Cloud Desktop source occasionally fails to start (18316)
Fixed the issue where zero client audio occasionally doesn't work as expected (18272)
Fixed the issue with session management time tracking (18249, 18245)
Fixed the issue where two different sources were not able to use the same background under Command and Control module (18243)
Fixed the issue where "Unable to mount" message shows up on the displays when a USB device is plugged into any zero client (18229)
Fixed the issue where occasionally a zero client can fail to return back to primary host in failback scenario (17661)
Fixed the issue where a delay can occur after the playVideoList API call is completed (17642)
Fixed the issue where audio can be out of sync if a source is being captured via Blackmagic DeckLink (17210)
Updated Google Chrome to 75.0.3770
Updated NHCI driver to 0.9.57.88
Updated SMSC driver to 2.11.29
Updated Nvidia driver to 418.30-1
Added fine grain control to calibrate grid video walls (18417)
Various GUI improvements to Command and Control (18570, 18542)
Improve wording and process of "Trouble Report to Support" option under Control Center and Management Module (18383, 18388)
Improved session management GUI under Control Center (17990)
Improved Management Module GUI (18353, 18349, 18273, 18274)
Userful™ 10.1.1
April 22, 2019
Added option to the Command and Control module to launch the same source multiple times (18256)
Added failover support to Command & Control module (18053)
Added ability to the Command and Control module to have no background (18387)
Added GUI option in the Command and Control module sources to keep the sources in the taskbar running (18269)
Added option to the Control Center > Settings to add the server peers from a different subnet (18283)
Added GUI option to Command and Control module to switch between servers (18284)
Added the feature to show an error message when VNC client fails to connect to VNC server (18357)
Added frame rate option to the mirror group GUI settings (18331)
Added ability to set the default resolution of camera viewer pop-up to 1280x720 when available (18262)
Improved Userful Control Center logging (18391)
Updated labels in the Web Browser source to clarify the session persistence option (18268)
Updated persistent session source name to “Persistent Running Session” (18267)
Fixed the issue where updating Command and Control module’s inset geometry only works for the first source (18377)
Fixed the issue where Persistent session doesn’t occasionally start after changing the resolution (18308)
Fixed the issue where enabling the privacy protector during an active session doesn't work (18261)
Fixed the issue where test print jobs don’t occasionally get print (18203)
Fixed the issue where some sources can’t start if displays are connected via a long VGA cable on a DVI to VGA adapter (18288)
Fixed the issue where occasionally a Command and Control module inset defaults to a welcome screen (18359)
Fixed the issue where live preview feature of the Command and Control module doesn't work on Firefox browser (18355)
Fixed the issue where Command and Control module inset resume after a system reboot (18328)
Fixed the issue where rotated displays don’t render appropriately on Command and Control GUI (18327)
Fixed the issue where “Save Changes" to the layout does not occasionally work in the Command and Control module (18305)
Fixed the issue where a print profile with special characters doesn't work as expected (18386)
Fixed the issue where during authentication Control Center’s password fields can become disabled (18384)
Fixed the issue where management module couldn't get the correct server status after a reboot (18364)
Fixed the issue where Control Center can get stuck at the loading animation (18354)
Fixed the issue where the camera doesn't resize correctly from the management module (18298)
Fixed portrait video walls icon in the Control Center GUI (18295)
Fixed the issue where preset switcher GUI was not working for some systems when accessed via management module (18276)
Fixed the issue where certain Command & Control GUI elements don’t work when accessed from the management module (18226, 18265)
Disabled the service that automatically restarts the video walls and displays (18334)
General GUI Improvements and minor bug fixes (18383, 18371, 18340, 18338, 18329, 18307, 18296, 18008)
Userful™ 10.1
March 21, 2019
Introduced Command and Control Module with drag and drop GUI to iteratively resize and arrange video wall sources in real time on the canvas (17739)
Added System Diagnostic notification to check Blackmagic Capture Card Firmware Status (14885)
Improves audio support for video walls and stand-alone displays (17776)
Added a feature to add customized Panel Icon under Cloud Desktop source (17663)
Added an API call to directly go to the specific time of currently playing media content (18050)
Updated the default browser to Chrome (17664)
Updated UI of the video wall zones to clarify zone state and its behavior (15262, 17950)
Added UI option to show more controls for video wall calibration on small screen devices (15523)
Updated Educational Programs under Settings > Additional Packages (17852)
Removed the ability to hide countdown timer UI for a session under Session Management (17825)
Added UI option to toggle Control Center > Mapping layout among card view and conventional view (17884, 18083)
Added UI option to view the System ID from Control Center > Mapping (18150)
Updated Tile based Welcome Screen UI to make it more consistent and stable (18199)
Updated the UI of Control Center > Settings and Support Page (17886)
Updated the UI and flow of submitting a trouble report to Support (17905)
Improved Camera Viewer pop-up to launch it swiftly (17952)
Updated the Desktop Streamer (VNC) source to enable full-screen option by default (18089)
Added stability to Source Switcher (18143, 18344)
Updated Session Management GUI (17990)
Applied licensing restriction on Shelf Vision source to be available only under Enterprise Software (18027)
Updated failover behavior so that primary server automatically failback when the secondary server goes down (18148)
Added option where an individual user can choose to receive notification emails via Userful Manager (17895)
Added a file upload button to the bottom panel of the server card in Userful Manager (17938)
Updated System Diagnostics GUI in Userful Manager (17728)
Reduced the loading time when switching between video wall calibration and Control Center via Userful Manager (18003)
Updated Blackmagic driver to version 11 (16234)
Fixed issue where audio does not occasionally start when video playback resumes for the non-interactive sources (17575, 18104)
Fixed issue where long user names cause an issue while uploading usage reports data (17845)
Fixed issue where displays randomly show a black screen while playing video (17856)
Fixed issue where uploading logo file second time via Tile Welcome Screen does not work as expected (17997)
Fixed issue where Screen Capture shows full-size image by default via Display Settings dialog (18015)
Fixed issue where capturing low-resolution content using Blackmagic Capture source shows a flickering image (18023)
Fixed issue where Settings > Power Management > Screen saver feature does not work as expected (18091)
Control Center GUI improvements (17932, 17946, 18025, 18147)
Userful Manager GUI improvements (17885, 17925, 17932)
Minor bug fixes and improvements (17685)
Userful™ 10.0.3
February 22, 2019
Fixed the USB zero client audio issue (18028)
Fixed the issue where touch input does not occasionally work with Tile Welcome Screen (18036)
Fixed the issue where audio playback doesn't resume after reboot (18044)
Fixed the issue where sources started via Tile Welcome Screen are not captured in Usage Reports (17920)
Userful™ 10.0.2
February 15, 2019
Fixed the issue where touch does not work with Tile Welcome Screen (18036)
Fixed the issue where Tile Welcome Screen was not fully visible (18038)
Fixed the issue where the keyboard input does not occasionally work (18006)
Fixed the issue where all users have access to Preset Switcher and Interactive Viewer regardless of license tier (1802)
Userful™ 10.0.1
February 6, 2019
Added stability to the Failover process (17720)
Added an API call /displays/{displayId}/settings to set and retrieve the display resolution (17732)
Improved the default video wall calibration image (17846)
Added an option to back up Printer Profile settings via Userful Cloud (17790)
Fixed issue where playVideoList API call resumes the default playlist immediately after it is finished (17642)
Fixed issue where Screen Capture feature is not available via Settings > Check for System Updates (17715)
Fixed issue where print release does not work as expected via Userful Cloud (17777)
Fixed issue where Session Details UI show Inactivity/Privacy Logout time as disabled even if it is configured under Session Management (17778)
Fixed issue where interactive inset sources under Picture-In-Picture source occasionally show white screen (17782)
Fixed issue where inset sources under Picture-In-Picture source do not pick up the correct resolution (17784)
Fixed issue where displays show black screen after mapping a newly created video wall to Signage Player source, with disabled Direct Sync (17856)
Fixed issue where mapping a newly created video wall to Signage Player source does not show the expected content (17857)
Fixed issue where video wall takes a long time to start after the calibration process (17860)
Fixed issue where video wall playing Web Browser source show the black screen, with enabled Session (GPU) Acceleration in some of the High End Appliance (17919)
Minor bug fixes and improvements (17715)
Userful™ 10
January 16, 2019
Added support for 8th Generation Intel® "Coffee Lake" processors (17551)
Added support for Nvidia 20 series offload cards (17434, 17564)
Updated base OS to CentOS 7.6 (17490)
Updated SMSC driver to version number 2.11.15 (15712)
Updated nhci driver to version 0.9.35.84 (17453)
Updated Nvidia drivers to 410.73 (17564)
Updated GStreamer version to 1.14.1 (16824)
Updated master pdf editor to version 5.1.68 (17490)
Updated Google Chrome to version 71 (17327)
Updated Firefox to version 60.3.0 (17327)
Introduced "Enterprise" software license including all high-end features like Preset Switcher, Interactive Viewer, Picture-In-Picture and Multi-Window, etc. (17592)
Renamed Professional to Professional+ thereby increasing the max. video wall zones to 6 (17592)
Improved video wall performance (17369)
Optimized Session Management functionality (17422)
Streamlined video wall calibration UI (17148)
Added Screen capture feature to view the actual playing content from GUI (17449)
Added Persistent Session source to keep the interactive sessions (e.g. Web Browser, Linux Desktop etc.) alive even after making the changes to a session (17700)
Optimized the process of video rendering and improved the quality of text if appropriate settings are configured under Video Wall Zone Settings (17512)
Added support to allow various frame rates of Web Browser session playing via Multi-Window source (17273)
Added an option to dynamically change Inset sources while configuring Picture-In-Picture source (17535)
Added API calls to implement video playback controls for mirror groups (17637)
Added permissions control to allow remote partner access to systems (17654, 17653)
Added UI option for selecting a failover network interface under Failover Settings (17427)
Removed the System Diagnostic Extra Signage Player Codecs (17509)
Added UI option to open Control Center in an integrated view via Userful Cloud (17284)
Organized the server card view for the Partners in Userful Cloud (16918)
Added two new event types (Stop and Play Video Wall Zone) to Userful Cloud (17257)
Added an option to select a server on Userful Cloud by clicking on the top bar of the server card (17322)
Updated UI of Userful Cloud Create Account page for improved usability (17393)
Updated the UI of Tickets tab in Userful Cloud (17549)
Fixed issue where orphaned failover groups appear in Control Center (15737)
Fixed issue where Signage content under Multi Window source stalls after first file playback (16890)
Fixed issue where a video wall mapped to Multi-Window source shows blurred text (17290)
Fixed issue where start source event does not start the source occasionally via Userful Cloud (17335)
Fixed issue where displays unlocked to a server show up as online displays on the Mapping page (17409)
Fixed issue where video wall calibration is unstable after adding or swapping a display that is playing signage content (17424)
Fixed issue where Control Center takes more time to start if Userful TURN server is not accessible (17426)
Fixed issue where a video wall mapped to a Multi-Window or Picture-In-Picture source does not work as expected after editing the source (17437)
Fixed issue where editing a Multi Window source playing Web Browser session on the video wall does not start as expected (17487)
Fixed issue where events do not repeat itself every minute via Userful Cloud (17538)
Fixed issue where the user cannot delete and create the event at the same time via Userful Cloud (17539)
Fixed issue where Usage Reports on Userful Cloud do not show the expected results (17561, 17563)
Updated Control Center UI for smaller screens (17471, 17472, 17473, 17489)
Userful Cloud UI improvements (17399, 17467, 17468)
Control Center UI improvements (17400, 17448, 17461)
Minor bug fixes and improvements to Userful Cloud (17615, 17447)
Minor bug fixes and improvements to Control Center (15000, 17327, 17330)
Older Versions
Older versions of Userful are not supported.
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